Maria Vasilakeris Email & Phone Number

►Built lasting relationships with frequent patrons by engaging in friendly dialogue and understanding guests' interests.►Operated the cash register and Point of Sale (POS) systems by collecting credit cards, cash, and gift certificate payments.►Increased customer satisfaction by fostering positive interactions and resolutions between guests and co-workers►Performed opening, closing, and shift change requirements efficiently by securing the premises, balancing the registers, and distributing gratuities among servers.►Reported on the weekly inventory for back-of-house and front-of-house retail items, guaranteeing optimal stock supply management.

►Delivered superb customer service by warmly greeting and assisting guests, contributing to a hospitable brand image.►Communicated with customers to understand their needs and preferences to provide product recommendations.►Maintained the visual appearance of the store by remaining organized throughout the shift.►Collaborated with 8 sales associates by coordinating tasks with the team daily.

Boston, Massachusetts, United States

►Coordinated a minimum of 15 visa appointments daily, advising applicants on visa requirements and necessary documentation.►Prepared military paperwork and processed passport applications to support efficient consular services.►Researched and analyzed local news outlets to inform consular communications and public outreach.►Facilitated interactions and assisted individuals from diverse national backgrounds.►Observed legal proceedings, gaining insight into diplomatic legal processes through participation in an interrogation.

►Developed and executed the ambassador program by creating guidelines, recruiting and training influencers to elevate brand awareness.►Designed captivating content for the web page, optimizing it for search engines (SEO) to improve discoverability.►Initiated and executed a highly successful brand pop-up event, by leveraging strategic outreach, event planning, and driving brand visibility.►Managed instagram and tiktok accounts with 1 other co-worker by creating content, posting 4-5 times weekly, and influencer outreach.►Analyzed digital trends on social media platforms to effectively target audiences and improve our competitive edge.

Bachelor Of Science, Marketing

Academic Year Abroad

Dean’s List