Was hired as full time barista, within weeks was promoted to manager Responsible for making schedule, inventory, ordering packaging products, ordering dairy products, confirming transfers of products from head location to King location, setting up daily catering orders, keeping the owner up to date with what is going on in the store Also responsible for supervising all staff members, creating an upbeat yet efficient environment, team building, handling any customer issues, training new staff Continued to be responsible for barista duties/customer service; making drinks, taking orders, running food, cash, cleaning, making creative display cases, opening/closing the store

After six months was promoted to handle custom orders Represented SOMA to remote clientele Responsible for reviewing, filling orders, arranging deliveries and payments across the world Responsible for relationships with suppliers Handle all special orders inventory Lead consultant for brides and other event organizers to assist them in determining their orders Continue to be responsible for sales associate/barista duties

Responsible for taking orders, making drinks, opening/closing duties, cleaning, restocking, packaging, transfers between the two locations, and serving customers to the highest level of customer serviceQuickly learned how to articulate the complexity of the high end product Level headed and effective during extreme customer rushes Was soon asked to supervise staff and ensure optimal work flow/tasking Responsible for training new staff

Responsible for selling merchandise, greeting customers, helping customers with inquiries, sharing product information, cash, shop upkeep/cleaning, opening/closing, answering phone and responding to messages Also responsible for receiving product, pricing, inventory and some merchandising Have kept up with this position at request of owner, while holding other job.

Responsible for taking orders, serving customers, making drinks, cash, cleanup, opening/closing, restocking, packaging/display Responsible for inventory, emails, ordering supplies, staff scheduling, payroll report, hiring, maintenance of social networking, special orders/event packaging (eg. weddings, galas, etc.), photographing and editing photographs of products (Photoshop)Charged with ensuring the patisserie’s well-known high level of customer service