Responsible for and excels at training servers and other front of the house positions. Rewrote sections of training manual for updates. Exceptional knowledge of customer service and sales.

Instruct assigned courses in accordance with course competencies/objectives Select and utilize a variety of approved course materials and teaching methods – such as using lectures, demonstrations, discussion groups, and seminars - to ensure the needs of the individual students are met in the program (utilize instructional plans) Explain and demonstrate related laboratory/practical procedures Inform students about course requirements, evaluation procedures, and attendance policies Coach, guide, and empower students to achieve optimum success Utilize a variety of communication methods to promote higher student retention Manage classroom teaching conditions and environment through active instructor presence in order to promote positive classroom discipline and control, timely class meetings, and appropriate use of furniture and equipment Provide students with academic support and advice, give referrals for additional assistance as required, tutor if necessary, and provide other assistance as needed Monitor, evaluate, and document students’ progress through observation, tests, and examinations in theory and practice Arrange students’ field placement and monitor students’ progress where applicable Ensure related clinical supplies and equipment are up-to-date Demonstrate evidence of professional growth and academic currency Participate in other campus activities, committees, and projects Provide regularly scheduled academic advising to students within the program Assist the program chair with data collection and/or reporting as required by any applicable program accreditor and/or state regulatory agency Must turn in documentation to supervisor of having completed all annually required CEUs as mandated by the school’s accrediting body and/or state Complete minimum requirements for faculty development Stay current with all regional and state code changes and industry standards as it applies to the program subject matter being taught

Screened calls, received visitors, and responded to requests for information regarding county procedures.Maintained office supplies, comparison-shopped, paid invoices and reconciled budgets.Prepared a variety of written correspondence utilizing various Microsoft Office programs.Assisted with set up and break down of various county meetings, distributed agendas, formatted minutes, operated cameras, and formatted video recording.Maintained a variety of files, records, lists and coordinated with Records Center for archiving.Formatted, distributed, and posted Legislative Subcommittee agenda.

Reviewed and monitored work schedules to ensure adherence to staffing guidelines and business needs.Implemented, controlled, and ensured the proper hiring, firing, and development of departmental personnel.Managed and maintained inventory controls, monitored and adjusted sales, and pricing strategies, analyzed demand factors, forecasted, and conducted competitive sales analysis.Produced and provided departmental performance analysis.Effectively partnered with marketing to ensure well coordinated response, and provided relevant feedback.Responsible for promotional material, administrative duties, constant communication and direction of sales. Responsible for promotion of Cache Creek Casino Resort in all relevant and potential markets through business solicitation.Thoroughly reviewed profit and loss statements on a monthly basis and utilized those numbers to better operate in future months and create annual expense budget.

Established and monitored standards for dining room including but not limited to personnel administration and performance, service to guests, advertising, and publicity.Ensured all food and beverage operations were in compliance with legislated health and licensing guidelines.Assisted staff with job functions as needed to ensure optimum service to all guests.Hired, trained, supervised, motivated, and developed dining room staff.Established and maintained revenue management techniques to maximize profit.

Managed a staff of 20 servers and 10 hosts.Rewrote all server responsibilities and implemented new floor plan for practicality.Developed contests to motivate staff and increase sales through individual sales goals.Trained new servers as well as new members of management.Completed all new hire paperwork and coordinated orientation presentations, seminars, and quarterly meetings.Completed schedules and labor forecasting.

Handled a contract for all financial staffing of Charles Schwab* Assisted various departments to fill positions ranging from Data Entry Clerk to Financial Analyst* Posted job openings to employment web sites and conducted presentations to attract candidates* Ran searches on internet as well as internal system to find candidates to fill open positions* Interviewed all prospective candidates to match qualifications to open positions* Completed all new hire paperwork with candidates and input information into internal system to search qualifications at a later date for job matching potential* Handled all requests for raises, job reassignment, or termination