Maria Alejandra Monge

Maria Alejandra Monge Email and Phone Number

Team Lead Customer Care and Customer Experience @ Craftcloud
Munich, BY, DE
Maria Alejandra Monge's Location
Greater Munich Metropolitan Area, Germany
Maria Alejandra Monge's Contact Details

Maria Alejandra Monge work email

Maria Alejandra Monge personal email

Maria Alejandra Monge phone numbers

About Maria Alejandra Monge

Client-oriented, high-achieving, marketing & communications professional with 8 years working experience in international companies and multicultural teams in the following businesses: Fashion, Education and technology. I have developed solid expertise in:✓ Online & offline communication with different customers/partners worldwide✓ Customer Experience and sales ✓ Writing & Editing for newsletters, social media and specific documents in English and Spanish✓ Business processes optimization (risk consulting)Now, with over 3 years in my entrepreneurial project on international branding and mentoring, I am deepening my knowledge in the 3D printing industry (additive manufacturing) to build and engage customer relationships headquarters in Germany. I love networking so, if you are interested in talking business or sharing ideas and interesting professional insights, please drop a line at mongemaria22@gmail.com. Customer Experience | International Marketing & Communications | Writing | Business processes optimization

Maria Alejandra Monge's Current Company Details
Craftcloud

Craftcloud

View
Team Lead Customer Care and Customer Experience
Munich, BY, DE
Website:
craftcloud3d.com
Employees:
10
Maria Alejandra Monge Work Experience Details
  • Craftcloud
    Team Lead Customer Care And Customer Experience
    Craftcloud
    Munich, By, De
  • Craftcloud
    Team Lead Customer Care & Customer Experience
    Craftcloud May 2022 - Present
    Munich, Bavaria, Germany
  • Craftcloud
    Customer Care Support
    Craftcloud Dec 2020 - May 2022
    Munich, Bavaria, Germany
  • Maleja Monge
    International Branding And Personal Mentoring
    Maleja Monge Apr 2017 - Jun 2021
    Remote
    Inspire and help students and professionals to successfully apply for new jobs and study applications abroad by understanding the concept of personal branding.► Storytelling► Community Engagement / Social Media Management► Digital Marketing
  • Abercrombie & Fitch Co.
    Brand Representative
    Abercrombie & Fitch Co. Mar 2019 - Jan 2021
    Munich, Bavaria, Germany
    ► Customer experience: Actively greeting customers and using communication skills to helpmaximize store revenue.► Connect with customer's personal needs and giving personal opinions to help customer-specificneeds.► Retail Operations: - Contributed to the appropriate opening and closing of the store, ensuring the availability and security of the merchandise.
  • Etam
    International Marketing Assistant
    Etam Jul 2016 - Dec 2016
    Paris Area, France
    ► Supervised international partners' implementation of marketing campaigns and visual merchandising guidelines► Redesigned print and online marketing artworks such as point-of-sale materials, emails, window displays, and billboards ► Reviewed and localized/translated press kits, lookbooks, communication campaigns, and social media in English, French, and Spanish► Wrote Masters thesis "The role of cross-cultural marketing in International retailing companies: An application in the French Lingerie Industry in Latin America" to support the marketing strategy of Latin American countries.
  • Universidad De La Sabana
    Project Management Coordinator
    Universidad De La Sabana Mar 2014 - Sep 2015
    Bogotá D.C. Area, Colombia
    Outcome: Universidad de La Sabana Business School is one of only two institutions in Latin America to have two accredited bachelor programs.► Planned, coordinate and controlled the entire accreditation project ► Drafted and reconciled all documents required by EPAS accreditation guidelines and assembled them into a book of 100+ pages► Convinced internal stakeholders of the accreditation project and managed all communication with external stakeholders
  • Deloitte
    Risk Management Consultant
    Deloitte Feb 2012 - Mar 2014
    Bogotá D.C. Area, Colombia
    ► Internal Auditing and Consulting: Analyzed the risk environment and the internal control system of business processes, helping clients understand and quantify risk exposures, evaluated risk strategies, and built and maintained risk models.► Incorporated new processes and identify measures to control and reduce organizational risks► Presented results to client management and implement recommendations in collaboration with team members► Conducted audit reports and other results presentations according to documentation and evidence.
  • Consejo De Empresas Americanas - Cea
    Communications & Events Assistant
    Consejo De Empresas Americanas - Cea Jan 2011 - Dec 2011
    Bogotá D.C. Area, Colombia
    ► Events organization: Planned and organized conferences and committee meetings of Managers and top executives of American companies in Colombia► Content Management: Managed and edited content for CEA website and newsletter

Maria Alejandra Monge Skills

Teamwork English Market Research Microsoft Office Business Strategy Strategic Planning Spanish Event Planning Team Leadership Microsoft Excel Research Project Management Sap Management Marketing Strategy Negotiation French Strategy Leadership Public Relations Customer Service Risk Management Social Media Marketing Adaptation Multilingual Communication Flexible Approach Digital Marketing Luxury Brand Marketing Strategic Data Analysis Achieving Measurable Results International Marketing Business Development Marketing Management E Commerce Sales Social Media Marketing Wordpress Entrepreneurship Copywriting Editing Newsletters Online Marketing Fashion Cosmetics Advertising Writing Microsoft Word Microsoft Powerpoint Google Docs Communication Interpersonal Skills Google Drive Online Advertising Web Analytics Marketing Digital Digital Marketing Experience

Maria Alejandra Monge Education Details

Frequently Asked Questions about Maria Alejandra Monge

What company does Maria Alejandra Monge work for?

Maria Alejandra Monge works for Craftcloud

What is Maria Alejandra Monge's role at the current company?

Maria Alejandra Monge's current role is Team Lead Customer Care and Customer Experience.

What is Maria Alejandra Monge's email address?

Maria Alejandra Monge's email address is mo****@****ail.com

What is Maria Alejandra Monge's direct phone number?

Maria Alejandra Monge's direct phone number is +194078*****

What schools did Maria Alejandra Monge attend?

Maria Alejandra Monge attended Toulouse Business School, Universidad De La Sabana, University Of North Texas.

What are some of Maria Alejandra Monge's interests?

Maria Alejandra Monge has interest in Foreign Travel, Children, Yoga Meditation, Fitness Training, Cosmetics Industry, Environment, Education, Human Rights, Arts And Culture.

What skills is Maria Alejandra Monge known for?

Maria Alejandra Monge has skills like Teamwork, English, Market Research, Microsoft Office, Business Strategy, Strategic Planning, Spanish, Event Planning, Team Leadership, Microsoft Excel, Research, Project Management.

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