Play a pivotal role in supporting the expansion of the Company into new markets. This include assisting with industry strategies and commercializing the distribution of products and services into the Nordic/Baltic regions.

As an interim Team Lead for CRM, I had the opportunity to lead and coordinate CRM efforts to ensure seamless operations during a colleague's parental leave. With a focus on customer experience and data-driven decision-making, I contributed to strengthening customer relationships and enhancing our customer management strategies.

Seamless Navigation: In my work with the Ventla platform, I've helped guide administrators and attendees alike from registration through to streaming with ease. Cross-Platform Unity: Whether on mobile or web applications, Ventla allows me to create a unified, cohesive event experience for everyone involved.Communication at Its Best: With Ventla, I've found communication to flow naturally, connecting devices, platforms, and people as if we were all in the same room.Engaging Streaming: My events have benefited from smooth streaming, keeping attendees engaged and connected from start to finish.Insights for Growth: After each event, Ventla provides with valuable data and insights, enabling continuous learning and development for future success.More Than a Tool: In my hands, Ventla is not just a platform but a true partner in communication, enhancing every step of the event process and making each gathering a meaningful connection.

As a customer support agent, my responsibilities were include assisting customers with inquiries, swiftly resolving issues, giving precise product details, guiding and troubleshooting, ensuring customer happiness and loyalty, managing accounts, working with different teams for solutions, handling escalated cases empathetically, maintaining professionalism and patience, and consistently improving through feedback.