Maria Pellas B.Sc. Email & Phone Number
Who is Maria Pellas B.Sc.? Overview
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Maria Pellas B.Sc. is listed as Financial Advisor and Supervisor at World Financial Group (WFG), a company with 18841 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Maria Pellas B.Sc..
Maria Pellas B.Sc. previously worked as IT Analyst at Domtar and IT Analyst at Nova Networks. Maria Pellas B.Sc. holds Ccna from Cisco Networking Academy.
Email format at World Financial Group (WFG)
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About Maria Pellas B.Sc.
IT professional with extensive experience in an agile environment in the field of IT Infrastructure Services, Project Coordination, Networks, Data Center and Customer Services.Excellent skills in communication, problem solving and decision making. With international professional experience in multinational companies and works with individuals of different cultural backgrounds. Able to assist in coordinating global business locations across multiple customer market segments. Works effectively within a team and leads on own initiative. Recognize as being able to learn quickly and to provide dependability, dedication and initiative to job.Global Infrastructure ServicesData Center Optimization and ManagementProject DeliveryBusiness Continuity and Disaster RecoveryIncident ManagementStakeholder/Supplier ManagementTECHNICAL SKILLSService Now | JIRA | Ivanti | EasyVistaO365 Exchange Server | ADITIL Foundation | ITSMCisco (CCNA, CUCM)Ricoh InfoPrint ManagerMainframeVMS | LinuxSAP | Seal Systems | PlossysWindows serversLDAP, DHCP, DNS, SNMP, SSH, networkingData Center Infrastructure
Maria Pellas B.Sc.'s current company
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Maria Pellas B.Sc. work experience
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It Analyst
CurrentResolved diverse range of technical issues across multiple systems and applications for customers and end-users.Used ticketing systems to manage and process support actions and requests.Assisted customers in identifying issues and explained solutions to restore service and functionality.Assisted with updating technical support best practices for use by.
It Analyst
Served as Client Lead on assigned Managed Services Accounts.Supported the Incident, Problem, Change and Release management processes as required.Created documentations and procedures used for training, troubleshooting and Knowledge Base.Collaborated with different teams and helped streamline repair processes and update procedures for support action.
Information Technology Analyst
- Managed escalations/high priority incidents and requests
- Lead and took ownership of critical incident management response, coordinated necessary activities to restore service, determined root cause and delivered root cause fixes.
- Worked collaboratively with various members of the team: Project Managers, Executives, Analysts, Vendors on new projects, installations, configurations, migrations and deployments
- Defined devices, administered and maintained… Show more
- Defined devices, administered and maintained different printing platform in Windows and AIX environment
- Confirmed successful configurations through user acceptance testing (UAT) and provided hypercare (project aftercare)
Data Center Team Lead
- Coordinated, managed and governed data center services, infrastructure and operations
- Developed and maintained IT documentation including system diagrams, disaster recovery plans, system dependencies and data center infrastructure management
- Coordinated data center improvement projects (optimization – cooling, power distribution, cabinet organization, installation etc.)
- Supervised and trained data center technicians
- Authored manuals, maintained… Show more
- Authored manuals, maintained and revised processes and procedures
Project Coordinator
- Supported global cisco telephony project and ensured 100% migration and provided user’s support on all sites.
- Created metrics, procedures, documentation and trainings for interns, helpdesks and operators.
- Completed the migration within six months and reduced incident volume from 600 to less that 5%.
- Collaborated with clients, vendors and third party and ensured that business needs were met.
Technical Support (International Network Operations Center)
- Audited access control list, inventory asset control, operator tasks and data center procedures.
- Monitored batch job activities, trouble shoot issues, assist application support analysts and ensured fast resolution.
- Managed data center backup systems, cycling tapes, restores, reports and documentation.
- Organized and took charged of operator scheduling and ensured shifts were balanced.
Colleagues at World Financial Group (WFG)
Other employees you can reach at worldfinancialgroup.com. View company contacts for 18841 employees →
Emmanuel Okojie
Colleague at World Financial Group (Wfg)
Houston, Texas, United States, United States
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BC
Bianca Covarrubias
Colleague at World Financial Group (Wfg)
Visalia, California, United States, United States
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CM
Cedric Moman
Colleague at World Financial Group (Wfg)
Turlock, California, United States, United States
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LG
Luzneidy García
Colleague at World Financial Group (Wfg)
Greater Houston, United States
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MS
Manny Singh
Colleague at World Financial Group (Wfg)
Edmonton, Alberta, Canada, Canada
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AC
Alvarez Cynthia
Colleague at World Financial Group (Wfg)
Edmonton, Alberta, Canada, Canada
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AG
Arturo Gonzalez
Colleague at World Financial Group (Wfg)
Garden Grove, California, United States, United States
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AD
Abraham De La Cruz
Colleague at World Financial Group (Wfg)
Modesto, California, United States, United States
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CV
Chris Valliere
Colleague at World Financial Group (Wfg)
Leduc, Alberta, Canada, Canada
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AA
Ariunbolor Azzaya
Colleague at World Financial Group (Wfg)
Seattle, Washington, United States, United States
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Maria Pellas B.Sc. education
Ccna
Harmonized Llqp
Francisation
Itil Foundation 2011
Bachelor'S Degree, Commercial Science, Gpa 4.0
Bachelor'S Degree, Business/Commerce, General, Gpa 4.0
Frequently asked questions about Maria Pellas B.Sc.
Quick answers generated from the profile data available on this page.
What company does Maria Pellas B.Sc. work for?
Maria Pellas B.Sc. works for World Financial Group (WFG).
What is Maria Pellas B.Sc.'s role at World Financial Group (WFG)?
Maria Pellas B.Sc. is listed as Financial Advisor and Supervisor at World Financial Group (WFG).
Where is Maria Pellas B.Sc. based?
Maria Pellas B.Sc. is based in Canada, Canada, Canada while working with World Financial Group (WFG).
What companies has Maria Pellas B.Sc. worked for?
Maria Pellas B.Sc. has worked for World Financial Group (Wfg), Domtar, Nova Networks, Bombardier, and Bombardier Aerospace.
Who are Maria Pellas B.Sc.'s colleagues at World Financial Group (WFG)?
Maria Pellas B.Sc.'s colleagues at World Financial Group (WFG) include Emmanuel Okojie, Bianca Covarrubias, Cedric Moman, Luzneidy García, and Manny Singh.
How can I contact Maria Pellas B.Sc.?
You can use AeroLeads to view verified contact signals for Maria Pellas B.Sc. at World Financial Group (WFG), including work email, phone, and LinkedIn data when available.
What schools did Maria Pellas B.Sc. attend?
Maria Pellas B.Sc. holds Ccna from Cisco Networking Academy.
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