Account Manager And Team Lead
Current- Maintain a strong relationship with a large global client's business account, overseeing the relationship's business and operational aspects.- Expanded the department, aligning structures with client needs for improved service delivery—increased budget by intuitively understanding client needs, driving strategic initiatives for enhanced satisfaction. - Create and implement productive workflow processes to meet and exceed team performance goals. Adapted to changing business priorities and successfully led the team through transitions.- Resolved conflicts and promoted a positive team culture through effective communication and interpersonal skills. - Lead complex software projects with cross-functional client teams for clear communication and shared goals. - Hands-on technical involvement in developing and customizing Shopify themes for visually appealing eCommerce websites using Vue, JavaScript, JQuery, HTML5, CSS, Bootstrap, PHP, and more.