1. Client Onboarding: Managed the end-to-end process of onboarding new clients, including infrastructure setup and configuration.2. Account Management Coordination: Assigned appropriate account managers to new clients and ensured seamless communication between teams.3. Access Management: Created and managed access rights for clients across multiple applications, ensuring compliance with security protocols.4. Integration Setup: Established and configured necessary integrations to support client operations.5. Process Improvement: Identified and implemented improvements to the onboarding and integration processes to enhance efficiency and client satisfaction.6. Technical Support: Provided technical support and troubleshooting during the onboarding phase to resolve any issues promptly.

1. Handling requests from potential partners (hot leads system)2. Maintaining communication and development of existing partners3. Negotiations and bringing them to a result4. Analysis of own performance and of performance of partners5. Communication with various departments

Руководитель группы операторов на входящих и исходящих проектах

Medical billing

Авиакомпании

оператор контактного центра