Maria Blagikh Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, Nh, Nl

Rotterdam, South Holland, Netherlands

Strijen, South Holland, Netherlands

- Managed customer service and daily operations.- Coordinate activities and ensure smooth operations.- Maintaining up-to-date knowledge of hospitality. - Build strong relationships with regular members to ensure high levels of service.

South Holland, Netherlands

- Led UX research initiatives for online platform enhancement projects (Tact.today, Every Mother Knows, Ouisync.net).- Manage projects from conception to implementation, ensuring alignment with stakeholder goals.- Conducted comprehensive analysis and provided strategic recommendations for user engagement.- Proficient in digital tools such as Figma and Figma for visual presentations and modern project management.- Demonstrate ability to work remotely with teams, ensuring seamless coordination and project delivery.- Lead projects towards improved usability, user satisfaction, and platform growth.Independently developed Dutch culture lessons project, showcasing the ability to think autonomously and create products from scratch.- Demonstrated practical communication skills through client interactions and team collaboration.

Maasdam, South Holland, Netherlands

- In my initial Dutch language job, I oversaw hotel and restaurant operations. - Managed customer service and daily operations.- Maintaining up-to-date knowledge of travel rules and legislation.- Build strong relationships with regular clients to ensure high levels of service.- Swiftly resolve travel-related issues for guests and clients, optimizing guest experiences.- Evaluate service offerings and negotiate pricing to optimize travel accommodations.

Rotterdam, South Holland, Netherlands

- Facilitated sales and organized tours and business trips across the Benelux area, collaborating closely with contractors to deliver exceptional service.- Provided round-the-clock customer support, promptly addressing client inquiries and working collaboratively to find optimal solutions.- Orchestrated various events to achieve high levels of customer satisfaction, adapting the previous experience to excel in a new area.- Negotiated preferred rates with vendors and meticulously coordinated travel logistics, including booking flights, hotels, and car rentals, while managing all associated documentation.- Maintained a customer-centric approach, ensuring 24/7 support and resolving issues promptly to guarantee client satisfaction.- Established and managed employee travel allowances, managing travel expenses within budget constraints.- Maintained comprehensive knowledge of travel regulations and legislation, ensuring full compliance.- Conducted detailed analysis of travel expenditure and prepared budget reports, identifying and implementing cost-saving opportunities.

- Operated as a strategic partner for travel companies, driving sales remotely.- Conducted website copywriting, designed tour programs, and led tours in collaboration with contracted partners.- Developed adeptness in remote work, independence, and innovative problem-solving.- Curated engaging tours in collaboration with vendors, ensuring exceptional client travel experiences.- Managed all aspects of travel documentation, including visas, medical, and legal forms.- Negotiated advantageous rates with vendors, fostering positive relationships to uphold operational efficiency.- Proactively resolved travel-related challenges and conducted a thorough analysis of travel deals.

Irkutsk, Russia

Orchestrated 200+ diverse travel products from concept to implementation, ensuring exceptional service quality.Developed tour programs tailored to client preferences and managed project estimates.Coordinated with contractors to deliver superior client experiences and handled visa arrangements.Recruited and trained junior staff, fostering a culture of excellence and continuous improvement.

Irkutsk, Russia

In my role, I meticulously analyzed judicial practices and crafted projects encompassing decisions for 650 cases, attending 5,000+ court sessions. This tenure honed my expertise in classical data research methods like induction, deduction, and analogy, while also deepening my understanding of empirical approaches like interviews and surveys. I've developed the skill to derive logically substantiated conclusions from collected data, contributing to a comprehensive research landscape.

Design And Visual Communications, Professional Certificate

User Experience Design, Professional Certificate

Master'S Degree, Civil Law

Bachelor'S Degree, Civics