Mandat d'organisation administrativeOrganisation de la documentation RH et création des procédures internes;Certification C-TPAT et gestion de la documentation législative ;Organisation des ressources materielles et la flottes de camions et remorques ;Organisation et décoration du siège social;Création de procédures et politiques d'entreprise;Création et gestion des Médias sociaux; et beaucoup plus.

At Remorque Labelle, my role encompasses a wide range of responsibilities and many of them are essential to the proper functioning of the organization. My primary responsibility is to meet, and I would even say anticipate, the needs of the president and owner of Remorques Labelle. This involves, among other things, the management of sales, vendors, suppliers, customers, operations and general administration. I also take care of marketing, customer service and training. Finally, I lead every special project related to business development in order to ensure the prosperity and sustainability of the business.

En tant que directrice du développement des affaires je suis responsable de gérer les relations d'affaires avec les clients actuels, gérer une équipe de vente interne et développer des nouveaux projets pour assurer la croissance à long terme. Je vois à l'essor des ventes et au développement des relations d'affaires auprès des nouveaux clients ainsi qu'auprès des clients existants afin d'assurer leur entière satisfaction.

As a business client sales representative at Bell, I partner with our customers by resolving their current business needs and recommending solutions that will assist in the continued growth of their business. My main responsibilities are to sell various Bell’s products and service solutions while reinforcing customer relationships, achieve defined objectives to sell and up sell as well as perform data analysis of the customer’s business and its needs in Telecommunications.

As a commercial sales representative at Imperial Tobacco Canada (a subsidiary of BAT), I was responsible for the management of tobacco trade activities for all accounts on my territory. My responsibilities were to build relationships with various corporate and independent business clients as well as acting as a business advisor with knowledge of Imperial Tobacco products, prices and other aspects of business activities. I was a strategic partner to all my retailers. Through my leadership, my interpersonal skills and my knowledge of management and marketing, I established close ties with my business partners. This allowed me to realize the strategic plan of the company by negotiating the various strategies and achieving the objectives while developing a network of strong and profitable business for both parties. My achievements:- Restructuring mismanaged territories and reconcile problematic clients;- Key contact person for my teammates and coach for new sales representatives;- TOP 10 representatives in Canada (named LISTER) During the transition of Imperial Tobacco from wholesale to direct delivery (2006 to 2008);- Increased merchandising of our products in my territory and contract negotiations that lead to positive results for my employer and win - win relationships with clients;- Represented the company during worldwide corporate visits;- High knowledge of the company's products, industry and laws.

I co-founded the company LoyerNet (sold to an independent in 2015). LoyerNet is a Quebec company specializing in online rent collection management. LoyerNet was designed by a landlord in order to facilitate, for both landlords and tenants, secure rental payment. Through the LoyerNet platform, tenants can make online monthly rent payments. These payments can be made by Interac, by bank transfer and by credit with the pre-authorized option. In addition, LoyerNet deals with the management of unpaid rent! My achievements:- Starting, developing and maintaining LoyerNet in Quebec;- Company's Ambassador : Television interview with François Gagnon at TVA Chiffres d'affaires , Newspaper Articles : Journal of Montreal (September 8, 2013) Actualité 24H (4-6 October 2013) and Echo Laval (April 16th, 2014) ;- Creation of all marketing tools, business development and social media.

As a marketing communication analyst at Desjardins financial security, I was responsible for developing and coordinating new approaches of marketing and communications. I created and organised sales tools, production scheduling, communication to the sales force, advertising and promotional contests, special projects, kiosks, etc.) in order to promote life and health insurance products. In addition, I had to plan, coordinate and implement activities related to the organization of corporate events and monitor the expenses for each project. My achievements:- Participate in the development of the strategic orientation and the marketing plan of the “Elite Service”.- Designing “Elite” sales tools for the “Elite” sales forces;- Advise and train “Elite” representatives concerning product offers as well as business development of the “Elite” clients.

As a customer service consultant for major accounts at Standard Life, my responsibility was to provide a superior customer service to all holders of group savings and retirement products. I was also in charge of several major accounts. I restored delinquent accounts in order to achieve the objectives of the company. My knowledge of several languages and my professional skills allowed me to administer larger clients.

At Belron Canada, I refined my customer service skills as an agent of the call center for vehicle glass breakage claims of several insurance companies in Canada.