I am responsible for the 360 communication, performing activities such as relationship management with customer, press & influencers, capturing briefings, building strategic and communication planning, events coordination, media training, content production, press relations, actions with influencers and more.

Responsible for managing relationship with customers and also Brazilian & Latam press and influencers, focused on the tourism and hospitality sector. Carrying out activities such as planning and development of communication plans, coordination of press trips, content creation, management of small and large events, prospecting new customers, actions of partnerships and new projects, reports production and more.

Exclusive PR and Communication Manager for the International Luxury Travel Market Fair (ILTM). Responsible for the selection and accreditation of press and influencers (latam market), production of communication content for the selected press, continuous contact with the Brazilian and Latin American press and influencers, direct support for the production of events and formalities with the selected Media Partners and coordination of extra events pre, during and after the ILTM fair.

Responsible for customer service, social media coordination and monitoring, crisis management, content development and interaction on the client's social networks. Experience in Google AdWords and Google Analytics.

Solid experience with corporate communication, responsible for CRM and customer management via software (Sales Force and Exact Target), management and development of internal activities and endomarketing.