⭐ I am an Executive with a solid background in planning and managing administrative and financial operations in the wholesale, retail and services segments. My career is marked by expertise in risk reduction, credit analysis and fraud prevention, with a special focus on e-commerce, backoffice, treasury and accounts payable. 💼As a business administrator, my experience covers the management of administrative and financial operations related to strategic planning, accounts payable and receivable, revenue forecasting, financing, budgets, credits, customer service and franchising.My skills include improving processes, managing the entire treasury cycle and creating key performance indicators (KPIs) to generate strategic information that supports corporate decisions. My work also covers the evaluation and implementation of technologies and integrated systems aimed at solving business problems, with emphasis on the revenue guarantee cycle. 📈One of the highlights of my career was mapping and implementing credit analysis processes, which resulted in the precise identification of customer profiles and their respective levels of risk. Additionally, I established strategic relationships with suppliers, franchisees and representatives to guarantee the billing cycle and revenue of franchises and multi-brands. 📊 My skills in planning, organizing and controlling operational systems and analyzing results contributed to ensuring the regular processing of activities and identifying the company's economic and financial situation. 📚Some representative highlights of my career include:✔️Automation of various processes in administrative and financial areas, such as the implementation of robots for accounts payable and receivable.✔️Improvement of risk and credit analysis practices, including mapping customer behavior and profiles.✔️Development of a succession plan for various organizational areas.✔️Creation and implementation of processes and indicators that strengthened support for the CFO and CEO's strategic decisions.✔️Design of a Dashboard that provides a clear and objective view of the customer's behavioral profile.✔️Establishment of a rule and collection metrics that resulted in a reduction in default.✔️Optimization of processes for analyzing risks related to credits.