Maria Camille Pike Email & Phone Number

Piscataway, Nj

Operations Manager for a non-profit organization specializing in human rights issues. Responsible and accountable for all office operations such as technical support, accounts payable/receivable, fundraising, marketing, event planning, procurement, etc. Manage all aspects of technical support from software, hardware, network administration and organization’s website updates. Coordinated several annual fundraiser events with successful results. Generated numerous marketing publications: saving the organization money by handling all conceptual layouts in-house. Trained and coached staff on Raiser’s Edge software. Work closely with Political Action Committee in corresponding with political candidates/delegates on endorsements. Main liaison to Executive Director, Executive Board, Office staff and constituents.

Roseland, Nj

Regional Administrative CoordinatorRegional Administrative Coordinator for a Career Transition Service Firm. Responsible for all administrative tasks such as technical support, creating inter-office memos, letters, consultants weekly calendar, weekly catering menu, generating weekly, monthly, yearly expense reports. Managed all administrative duties for Senior VP & Senior Consultants. Liaison between Senior VP / Senior Consultants as well as prospective & existing clients. Project Manager for Office RelocationResponsible and accountable for Office relocation from conception through completion. Main contact for contractors & subcontractors. Generated office relocation cost and time estimates and expense reports with the cooperation of corporate headquarters. Completed relocation project with no down time.Project Manager for Library Build OutResponsible and accountable for Library build out project from conception through completion. Main contact for all contractors & subcontractors. Generated layout of 3 phases, pre, current, and final layouts. Generated build out project cost and time estimates and expense reports. Completed assignment 2 weeks earlier than expected.

Somerset, Nj

Office Manager for IT Consulting and Web Development Firm. Responsible for all administrative tasks such as inter-office memos, letters, payroll, accounts payable/ receivable, and health insurance enrollment/ termination. Accountable for multiple special high priority projects assigned by CEO. Supported and supervised Recruiting and Marketing Department. Served as liaison between CEO and clients (i.e. Barclays Bank, Chase Manhattan Bank, Fidelity Investments, Merrill Lynch etc).

Somerset, Nj

Technical Customer Support Representative responsible for assisting clients in electronic health insurance claim submission. Accountable for maintaining critical records & assisting clients in walkthroughs. Responsible for assisting numerous clients in pro-active electronic claim submission. Designed and implemented updated process for pro-active claim submission via MS Access. Company was acquired by WebMD.

Somerset, Nj

Office Manager for IT Consulting and Web Development Firm. Responsible for all administrative tasks such as inter-office memos, letters, payroll, accounts payable/ receivable, and health insurance enrollment/ termination. Accountable for multiple special high priority projects assigned by CEO. Supported and supervised Recruiting and Marketing Department. Served as liaison between CEO and clients (i.e. Barclays Bank, Chase Manhattan Bank, Fidelity Investments, Merrill Lynch etc).

Cherry Hill, Nj

Responsible for all administrative tasks such as payroll and sales reports. Supervised Marketing, Technical and Production Department managing over 150 accounts. Served as liaison between regional office and corporate headquarters. Mentored Marketing Reps.

Trained and coached over 80 customer service representatives on the Insight program a new state of the art software program. Accountable for upgrading and modifying systems in four Centers. Generated performance reports measuring customer satisfaction for the Marketing Department. Authored and published company newsletter. Pro-actively investigated and implemented system upgrades improving customer service.

Woodbridge, Nj

Partnered with Program Leaders in training and development of reception employees in four Centers. Coached contact personnel on how to exceed clients’ expectations.

Liberal Arts/Physical Therapy

Education record