Maria Crocker Email & Phone Number

All content posted is my own opinion and not that of my Employer.For the past 15 years I have worked across various domains in financial services including life, superannuation, personal banking and now health insurance. Through this experience, I have learnt how to create products customers love both online and off. As Bupa's Customer Advocate I work with internal stakeholders to make it easier for customers if something goes wrong. Skills and Experience includes:- Advising stakeholders to identify and mitigate areas of risk and make recommendations on controls in Non-Financial Risk areas including Environmental, Social and Governance risks, Risk Management Frameworks, Compliance and Risk Culture. - Change management & process optimisation- Strong knowledge of industry legislation, risk and compliance- Portfolio governance and product management- Innovation and customer focused design- Budget management- P&L responsibility- Stakeholder Engagement- Dispute ResolutionWhen I'm not working, I enjoy breathing new life into old unloved houses, exploring Australia with my family, and teaching myself the art of quilting and textile making. I'm currently helping our community regenerate local waterways and fundraising coordinator for the local sports club.

Listed skills include Insurance, Financial Services, Life Insurance, Product Development, and 23 others.