STRATEGIC LEADERSHIP: Serve on the Executive Leadership Team. Provide counsel to optimize employee engagement and organizational effectiveness. Educate leaders on succession planning, change management, employment law, performance management, and employee development. Coach and advise executive team and management concerning recruiting, hiring, promotions, terminations, accommodations, and safety. Handle government audits and investigations. Implemented an individual development plan (IDP) tool to assist employees in career and personal development. Revised Handbook.CHANGE MANAGEMENT: Led HRIS/Payroll software transition, optimizing capabilities by reducing manual processes. Accuracy and completion time improved. Leading transition into a paperless environment. Spearheaded multiple companywide initiatives, such as the Covid-19 safety program, mental and physical health programs, community service, and various employee engagement initiatives. CULTURE BUILDING: Processed 3 acquisitions within 2.5 years. Territory expanded from 4 states to 10 states, doubling headcount. Drove onboarding and assimilation, initiatives, always mindful of the need to balance corporate, operation, geographic, and business Resolve employee relations issues. Adept at deploying HR programs that cater to diverse contexts and requirements. Establishes policies and procedures and provides day-to-day direction.REGULATORY COMPLIANCE: Serve as EEO Officer. Coordinate internal and external reporting (e.g., ACA, 5500s, AAP, EEO-1, VETS 4212, OSHA 300 and 300A). In-depth knowledge of employment laws, including EEOC, FMLA, ADA, and OSHA regulations.

LEADERSHIP: Served on the Regional Employer of Choice Committee. Advocated, created, and led a leadership development program that included monthly round tables and training sessions. The program's impact was significant, as it not only increased employee engagement but also decreased voluntary turnover. Advised and coached managers on performance and talent management strategies, inspiring them to lead with the same dedication.CREATING A CUSTOMER SERVICE MINDSET: Responsible for regional onboarding and training. Improved customer service orientation among supervisors. Advocated, budgeted, and led an 18-person team to create and deliver customer service events, including NASCAR celebrity speakers. The success of these events was so significant that other districts adopted this idea, leaving a lasting impression on the company's customer service culture.COMMUNITY OUTREACH: Partnered with multiple corporate departments, local media, cable media, NASCAR, and government officials to lead a playground build and the landscape of several safe houses for the Battered Women's Shelter. Recognized by the Uptown Shelter for coordinating large-scale volunteer projects with plaque.

ETHICAL COMPLIANCE: Served on the Ethics Compliance Board and was secretary for four years. Ensured all employees, including executives and sales force, understood the Code of Conduct. Facilitated training and resolve employee relations issues. REGULATORY COMPLIANCE: Advised management, full-cycle talent management, and training. Successful OFCCP Compliance Review and On-Site Review. Coordinated collection and presentation of all reports and material requested during the six-month process. OFCCP investigator stated that it was well organized and resulted in a cooperative experience.CHANGE LEADER: Assisted with two new location start-ups. Involved with all HR activities to blend cultures at each site. Ensured the home-market maintained alignment with core business goals during the transition.