I offer transformative support focused on self-awareness, the development of behavioral competencies, and the setting of strategic goals. As a career and leadership mentor, I specialize in helping individuals reach their maximum potential through the development of these competencies. My mentoring process includes:💡 Self-awareness and Identification of Professional Goals;💡 Individual Development Planning and Goal Setting;💡 Development of Specific Skills and… Show more I offer transformative support focused on self-awareness, the development of behavioral competencies, and the setting of strategic goals. As a career and leadership mentor, I specialize in helping individuals reach their maximum potential through the development of these competencies. My mentoring process includes:💡 Self-awareness and Identification of Professional Goals;💡 Individual Development Planning and Goal Setting;💡 Development of Specific Skills and Competencies;💡 Networking and Professional Guidance;💡 Constructive Feedback and Follow-up.In addition to mentoring, I work as a Behavioral Consultant and Trainer, helping companies structure their development areas. My expertise includes:💡 Creating Competency Models;💡 Conducting Competency and Behavioral Profile Assessments;💡 Supporting Strategic Planning Structuring;💡 Competency-based Behavioral Training.With extensive experience in Human Resources, I have worked as a specialist in Recruitment and Selection, Training and Development, Career and Succession Management, Strategic Planning, Organizational Culture, People Leadership, and Business Partnering in national companies and startups. In this context, I develop and implement HR strategies aimed at attracting, engaging, and developing talent, driving organizational success. I focus on promoting a positive and inclusive organizational culture aligned with the company's strategic planning. This involves creating a work environment that values diversity, collaboration, transparency, and innovation, allowing both people and businesses to thrive.Currently, I am a mentor at ABRH Florianópolis, where I contribute to the development of HR professionals, helping them achieve their goals and advance in their careers. Show less

At Effecti, I had the privilege of playing a crucial role in organizational success through people management and development.My value contributions included leading behavioral and technical training sessions, directly impacting employee performance and engagement. I was responsible for curating high-quality training materials, ensuring they were relevant and effective. Additionally, I managed strategic HR, ATS, and LMS platforms, optimizing the efficiency of organizational development… Show more At Effecti, I had the privilege of playing a crucial role in organizational success through people management and development.My value contributions included leading behavioral and technical training sessions, directly impacting employee performance and engagement. I was responsible for curating high-quality training materials, ensuring they were relevant and effective. Additionally, I managed strategic HR, ATS, and LMS platforms, optimizing the efficiency of organizational development processes.In leadership, I aligned and monitored sectoral training, conducted performance evaluations, and followed up on IDPs, while mentoring and developing over 30 leaders at operational, tactical, and strategic levels. I also created and implemented Employer Branding strategies and Diversity and Inclusion initiatives, strengthening the organizational culture.Leading high-impact projects was a constant in my role, such as the implementation of platforms like Peepi, Trillio, Learning Rocks, and Qulture Rocks, as well as the creation of Training and Internal Communication policies. These projects not only optimized processes but also enhanced the employee experience, ensuring alignment with the company's strategic goals.My time at Effecti was marked by promoting an inclusive and collaborative culture, always focusing on measurable results that drove growth and innovation within the organization. Show less

At Exact Sales, the largest Sales Engagement company in Latin America, I was responsible for onboarding and training new commercial team members, ensuring their efficient adaptation to the company’s dynamic environment. I planned and conducted training sessions aligned with the Training Needs Assessment (TNA), ensuring that the teams were always prepared to meet ambitious goals. I produced and reviewed strategic content, such as playbooks and approach scripts, which were essential in… Show more At Exact Sales, the largest Sales Engagement company in Latin America, I was responsible for onboarding and training new commercial team members, ensuring their efficient adaptation to the company’s dynamic environment. I planned and conducted training sessions aligned with the Training Needs Assessment (TNA), ensuring that the teams were always prepared to meet ambitious goals. I produced and reviewed strategic content, such as playbooks and approach scripts, which were essential in standardizing and elevating the quality of commercial interactions.My role was central in conducting Individual Development Plans (IDPs) and providing feedback, fostering continuous growth among employees. I structured critical commercial processes, such as pre-meeting preparation and follow-up, optimizing team performance. Additionally, I supported the management and BP teams, integrating people, processes, and technology to maximize results.By leading initiatives such as the gamification of onboarding and the creation of a Sales Google Site, I created an environment conducive to knowledge sharing and the dissemination of organizational culture. I also contributed to the implementation of innovative projects, such as the Sales Competition and the Collective Intelligence Program, which enhanced team engagement and performance, aligning sales practices with the company’s values. Show less

At Nexti, an innovative tech-based company focused on developing integrated personnel and operational management solutions within the HCM concept, I played a crucial role in supporting the commercial and digital marketing sectors. I worked closely with the director, manager, and a team of 13 representatives, contributing to the strategic planning of commercial and digital marketing projects.My responsibilities included prospecting new clients through inbound and outbound marketing… Show more At Nexti, an innovative tech-based company focused on developing integrated personnel and operational management solutions within the HCM concept, I played a crucial role in supporting the commercial and digital marketing sectors. I worked closely with the director, manager, and a team of 13 representatives, contributing to the strategic planning of commercial and digital marketing projects.My responsibilities included prospecting new clients through inbound and outbound marketing strategies, ensuring a steady flow of qualified leads into the sales funnel. I structured and optimized commercial processes, developing flowcharts and organizational charts that enhanced the team's efficiency.Additionally, I was responsible for overseeing and analyzing performance indicators in digital marketing and sales, creating dashboards that provided valuable insights for decision-making. I also managed the hiring and coordination of vendors for events and trade shows, ensuring excellence in execution and strengthening the company's brand. Show less

At Precicast BR, a Precision Casting industry with over 100 employees, I played a strategic role by providing comprehensive support to the commercial sector and senior leadership, including the director, manager, and supervisor. My responsibility was to ensure efficient communication between the company and its clients, managing customer service and ensuring that all purchase orders were accurately and promptly entered into the system.Additionally, I was a key player in sales data… Show more At Precicast BR, a Precision Casting industry with over 100 employees, I played a strategic role by providing comprehensive support to the commercial sector and senior leadership, including the director, manager, and supervisor. My responsibility was to ensure efficient communication between the company and its clients, managing customer service and ensuring that all purchase orders were accurately and promptly entered into the system.Additionally, I was a key player in sales data analysis, transforming raw data into valuable insights through the creation of commercial performance dashboards. These tools provided a clear and objective view of trends and results, enabling more informed and quicker decision-making.In the area of foreign trade, I was responsible for operationalizing related activities, ensuring that processes were conducted efficiently and in compliance with current regulations. My direct and focused involvement in commercial support, data analysis, and international operations contributed to the optimization of processes and strengthened the company's performance in the market Show less

At Grupo RBS, one of Brazil's leading multimedia communication companies with over 2,000 employees, I played a crucial role in process optimization and team development.My responsibilities included preparing and presenting performance reports directly to the Commercial Board, which ensured data-driven decisions for the continuous improvement of operations. I efficiently managed the recruitment, selection, and training of a team of 9 people in Santa Catarina, ensuring the formation of a… Show more At Grupo RBS, one of Brazil's leading multimedia communication companies with over 2,000 employees, I played a crucial role in process optimization and team development.My responsibilities included preparing and presenting performance reports directly to the Commercial Board, which ensured data-driven decisions for the continuous improvement of operations. I efficiently managed the recruitment, selection, and training of a team of 9 people in Santa Catarina, ensuring the formation of a highly qualified team aligned with the company's goals.Additionally, I supervised the processing of purchase orders and indicator management, contributing to the development of commercial scripts and internal audit processes. I coordinated the reconciliation of revenue inflows and customer service delivery, ensuring precise financial and operational management.I also supported the Management and Commercial Controls Department in calculating incentives and individual sales team goals, ensuring that performance objectives were clearly defined and achieved. Furthermore, I conducted training sessions for the Operations, Marketing, and Sales teams, strengthening essential skills and knowledge for the company's success.Notably, I led the team restructuring project following the sale of RBS SC to NSC TV, which involved adapting processes and integrating new strategies, facilitating a smooth and effective transition. Show less

At NET, one of the leading telecommunications companies in Latin America and the fastest-growing mobile operator in the Brazilian market, I had the opportunity to make significant contributions to operational excellence. With a team of over 6,000 employees, my responsibilities included direct support to technicians and clients, ensuring effective communication and prompt problem resolution.I developed and maintained detailed performance spreadsheets, facilitating the analysis and… Show more At NET, one of the leading telecommunications companies in Latin America and the fastest-growing mobile operator in the Brazilian market, I had the opportunity to make significant contributions to operational excellence. With a team of over 6,000 employees, my responsibilities included direct support to technicians and clients, ensuring effective communication and prompt problem resolution.I developed and maintained detailed performance spreadsheets, facilitating the analysis and optimization of processes. I coordinated the technicians' schedules to ensure efficient resource allocation and timely delivery of services contracted by clients. Additionally, I supervised the execution and maintenance of plans, ensuring customer satisfaction and compliance with their expectations. My activities contributed to the continuous improvement of the department and the consistent delivery of value to our clients. Show less

At GRUPO MAP BUSINESS, a conglomerate dedicated to optimizing international trade processes and developing global business strategies, I played a crucial role in managing international freight operations and providing strategic consulting for business expansion in Brazil.I managed the buying and selling of international freight, ensuring delivery efficiency and punctuality. I prepared and reviewed export and import documents and guided the correction of documents with clients, freight… Show more At GRUPO MAP BUSINESS, a conglomerate dedicated to optimizing international trade processes and developing global business strategies, I played a crucial role in managing international freight operations and providing strategic consulting for business expansion in Brazil.I managed the buying and selling of international freight, ensuring delivery efficiency and punctuality. I prepared and reviewed export and import documents and guided the correction of documents with clients, freight agents, traders, and customs brokers. I continuously monitored processes and conducted market analyses to identify the best delivery options and solutions for clients.I provided specialized consulting to foreign companies opening branches in Brazil, advising management on decision-making and ensuring successful integration into the local market.Additionally, I trained new employees and interns, developing their skills and contributing to the formation of an effective and well-informed team.My role was essential in delivering significant value to both clients and the company, optimizing operations and driving international growth strategies. Show less