GLG Social Impact brings the power of GLG’s insight network to social sector organizations working to solve the world’s most urgent challenges.

Taking accountability and responsibility for a full book of complex clients by serving as a thought partner to scope, design, and deliver a range of bespoke projects. Most projects are based on short turn-around phone consultations, but the role also involves scoping out and pitching beyond-the-call engagements, including surveys, strategic projects, events and other in-depth engagements.​Participating in thoughtful background research on your clients’ product portfolios to support thought partnership initiatives and proactive outreach planning.​Driving best-in-class client engagement and experience in a defined portfolio of accounts. This relationship development will stem from in-person client meetings, project execution and telephone interactions.​Facilitating educational interactions between GLG Experts and our clients. This involves fulfilling time-sensitive requests through building and qualifying primary populations of relevant experts.​Developing relationships with GLG’s most respected senior executives, as well as recruiting new experts into GLG through research, networking, and direct outreach.​Demonstrating excellent communication, good judgment, effective collaboration, and account/client ownership skills.​Delivering world-class client service marked by high levels of responsiveness, accuracy, insight, urgency, attention to detail, professionalism, follow-through, enthusiasm, and serving as an example of excellence in client service to others within GLG.​Exercising flawless judgment around GLG’s policies and procedures for protecting the integrity of our client engagements.​Coaching, mentoring and developing junior team members through active performance management.​

Daily engagement with clients on a broad range of custom solutions including phone consultations, surveys and ​in-depth projects, events and teleconferences to creatively support the client and their business needs.​Running end to end project management of custom solutions for clients including but not limited to project scoping, project set-up, client and expert engagement, recruiting of new experts, vetting and highlighting experts, project follow up and compliance. ​Full-cycle recruiting – sourcing leads, performing various types of outreach, and pitching GLG’s business model to bring new experts into the network on specific client requests.​Maintaining accountability and responsibility for client projects and the overall client experience.​Collaborating with colleagues and other internal stakeholders to deliver on research needs to maximize commercial outcomes, grow revenue and ensure retention of existing accounts.​Adhering to and upholding GLG’s compliance standards and company values to protect the integrity of client engagements.

GLG is the world’s insight network. We connect decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Our network of experts is the world’s largest and most varied source of first-hand expertise, and we recruit hundreds of new experts every day. We bring the power of insight to every great professional decision. Visit GLGinsights.com.