Travel writing since July 2022, Maria has been published online and in print, written commerce reviews for product exchanges, been featured in podcasts and has engaged in self-taught SEO strategies and best practices. Skills and responsibilities as a travel writer include:--On-page SEO--2 years Web Design Experience using Wix--2 years Experience cold pitching publications--Commerce Writing and Product Reviews--Storytelling through first-person narratives --Utilizing tools like SEMRush, Google Search Console and PageSpeed Insights to optimize site speeds and analyze traffic--Affiliate marketing strategies through TravelPayouts, Amazon Associates and CJ Affiliates--Link building--Keyword research using KeySearch, Keywords Everywhere and UberSuggest--Writing and Optimizing Content for Mobile and Desktop viewers--Focus on UX/User Experience with a Mobile First mentalityAlwaysPackTissues.com focuses on delivering first-person narratives on travel content including destination spotlights and itineraries, how to’s, travel gear reviews, editorials, and humorous stories of misadventure.Maria has been published in:https://www.alwayspacktissues.com/International Living MagazineTheTravel.comOrlando ParentingOrlando Date Night GuideBusiness InsiderFodor'sGulfLive.comApartment TherapyGO Banking RatesTravelpayoutsand more!Maria is also the author of the self-published Amazon book series "Scavenger Hunt: A Kid's Travel Journal". Find Scavenger Hunt Spain and Scavenger Hunt Japan for sale now at: https://www.amazon.com/stores/Maria-DiCicco/author/B0DCHHY8T9?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=trueFor stats, metrics and more ask me for my media kit and rates!

DataBank conducts projects that range in solutions including primarily OnBase products. Some project offerings I have led as a Project Manager with DataBank include:• Implementations, conversions and data migrations from previous software suites such as Oracle IPM• Upgrades• Customer process analysis and business process automation (BPA) services in scanning and software implementations• Custom development including:o Vbscript conversionso Custom web and web service solutions o API and SQL based custom software integrations o File conversions using a proprietary utility built for PDF to Tiff conversions, for example.• Custom configurations of various modules offered by OnBase such as:o Workview and Workflowo Application Enabler and Document Import Processor for system integrationso Records managemento Taxonomyo Reporting dashboardso Document retention• Infrastructure buildouts – setting up development, test and production environments in customer workspaces to accommodate OnBase• Staff augmentationsResponsibilities as a team lead using tools such as OpenAir, Nintex Promapp and Salesforce Service Cloud include:• Review and approve timesheets, PTO requests and expense reports• Provide weekly 1-1 meetings• Support all projects as an escalation point for issues or guidance• Manage utilization levels for my team of PMs• Track administrative metricsResponsibilities as a Project Manager:• Driving projects from inception to completion• Overseeing 15-20+ projects concurrently• Lead and participate in technical data gathering sessions regarding taxonomy, software integrations, custom solutions, and risks analysis.• Create detailed project plans using MS Project• Budget, scope and schedule tracking• Act as a liaison between engineers, developers, sales, management and clients nationwide• Track project risks through a risk register, holding regular risk review meetings

TekkFusion specializes in Staffing and Recruiting for the Information Technology industry. Primary responsibilities include managing 5-10 client accounts, training new and junior colleagues on best practices and recruiting technical talent for our clients. Daily functions include: • Source and qualify candidates for technical job openings nationwide • Account coordinator for all candidate interviews, onboarding paperwork and offers extended• Track candidates, contacts and clients through the CVTracer Applicant Tracking System• Resume editing• Build and maintain client/customer relations

Provided Tier 1 and 2 remote support in a call center environment, utilizing BMC Remedy ticketing system.Tasks included:• Remote administration assistance via LANDesk or RDP utility to aid customers• Perform upgrades and installations of software• Outlook mailbox configurations including mapping/creating/organizing archives, creating or mapping profiles, troubleshooting user inquiries• Active Directory maintenance of user properties, reset/unlock of AD accounts• Creation and maintenance of Knowledge Based Documents for internal use

Our team was responsible for a Smart Card credentialing system called ChoiceID™. My primary responsibilities included project coordination and support, training and deployment of all ChoiceID™ units.• Assisted the Project Manager in the gathering, documentation, and organization of project documentation, requirements, assets, and monitoring of project progress.• Facilitated communication between the QA team, development team, customers and program management • Provide Tier 2 and 3 on and off-site technical support and end user training for the ChoiceID™ PIV-card services software and card management system• Installed, imaged and configured client workstations and equipment• Assisted in the deployment of hardware and software in the PIV-I datacenter• Assisted QA team in manually testing software functionality in lab and demo environments• Technical writer for tasks including generation and maintenance of end user training manuals and presentations, knowledge based articles, product newsletters for the customer, collateral documents, and RFI/RFP research and review assignments• Visit client sites for training demonstrations, which included capturing biometrics on Incident Response employees such as firefighters, police and other government entities

Pentagon Renovation Program - Pentagon DatacenterDuties included maintaining documentation and lending assistance to contractors on the Pentagon Renovation Program. This position required me to make many visits to GDIT’s datacenter on site at the Pentagon.