• Collaborated with the Credit department to streamline and reconcile all our tracked/registered Pool customers to ensure their “active” status. • Collaborated with Management & Contracts, as well as Credit, to streamline and reconcile the registered Drayman.• Took on, updating/reorganizing & restructuring, additional duties (former responsibilities) held by former colleague which include, but not limited to: o E-Rail Safe Badges- Records/Email & Notifications.o Safety (ex. AED Training & Certification, Forklift)- Certifications/Spreadsheet/Records/Email & Notifications.o Expense Reports • Assisted in the implementation of the new FlexiVan brand/logo/letterhead to streamline all documentation for Risk Management which includes, but not limited to: o The updated insurance requirements. o Fax cover letter.o Outlook templateso Claims documents/templates. (Ex. Info Letter, Tender Letter, etc.) o Creation of new look for the Inter-office Approval & Reinstatement/Suspension memos. (Ex. Drayman, BNSFLA, BNSFOK) • Assisted with the overseeing/updating Hurricane Harvey claims which included:• Implemented the new insurance tracking program (myCOI) to assure active customer records are “Compliant.”• Assisted and managed all claims (litigated/non-litigated). • Assisted and managed the training of former/ current temp. • Assisted with pressing matters/requests from other departments pertaining to insurance with full understanding and confidence with little assistance. • Received and answered all general inquiries for the Risk Management department.• Filed, maintained records drafted and edited correspondences.

• Oversaw maintenance team of all buildings in New York City.• Created and implemented new organization system for the maintenance division, • Worked closely with the VP of Hospitality and COO on special projects, preparing budgets, ordering and implementing of all work to be completed by set date requested by the CEO.• Worked closely to create new budget system for Maintenance division. • Tracked and executed all requests submitted by all employees and clients of WeWork such as special orders, maintenance requests, and general questions/concerns.• Worked closely with all members of Operations to create the “New Building Checklist” upon lease of all new building moving forward. • Worked closely with Tech department to create new ticketing system for Maintenance department. • Arranged and scheduled all deliveries of orders to all building within U.S. • Received and answered all general inquiries made of the Maintenance department. • Filed, maintained records, drafter and edited correspondences.

* Supervised the working conditions of the office/ showroom. * Introduced and implemented the new software and filing systems currently used in the office. * Managed the calendars and appointments of the sales team. * Answered all customer/ clients questions and provided extensive customer service. * Responsible for training the staff that is recruited, in all software used in the office and of the rules and regulation that have to be followed in the office. * Solved any and all disputes * Organized all designer and trade show events. * Oversaw the working conditions of the employees. * Supervised over all logistics in regards to billing, deliveries, exports and imports, ordering, and service calls.

* Temporary assignment as Office Manager for small family run company dealing with the distribution and sales of skins.* Maintained the office in their absence during fashion shows abroad.* Heavy filing, book-keeping, correspondence, and other general administrative duties.* Helped with sales and distribution of skins.

As manager of this busy retail store in the heart of the Westfield downtown shopping district, responsibilities range from opening and closing the store, managing employees, scheduling shifts and key decision making to ensure that the store runs smoothly on a daily basis.• Created and implemented a plan to attract new bridal clients for the store, resulting in a dramatic increase in new registries. • Routinely drive revenue ahead of sales targets. • Coaching and training employees on best practices for sales and customer service. • Oversee all store operations including customer service, associate behavior, special programs, bridal registry and client programs. • Taught cooking classes, using products sold in-store resulting in increased revenues from up-sell. • Recovered sold product and restocked merchandise. • Consulted and informed customers on product options and facilitated high-end purchases to ensure customer satisfaction.

- Provided administrative support working with Corporate and Inside Sales Executive teams- Provided support to all Executive’s clientele, as well as all other general inquirers- Organized events for the Detroit Pistons and greeted clients and visitors at NBA games and other major events- Maintained Partners’ and professionals’ schedules, answered phone calls- Filed, maintained records, drafted and edited correspondences