I am an experienced, multi-talented, strongly customer-oriented and formative management consultant marinated in several areas of business, who does not want to compartmentalize herself in just one category.I have close to 20 years of experience in different organizations and different roles in the planning, production, and further development of services, which makes her adept at identifying, considering, and combining the needs of users, client organizations and systems.During the past years, I have been developing public services at both the national and municipal levels, which brings her a broad understanding of the development of services at different organizational levels. Time in your own company and on Gofore's development, from small to large, brings a strong perspective to the company side as well. The work is complemented by versatile knowledge of the entire life cycle of digital services and their production. I can understand the life-cycle-related entities of various services and service portfolios and their sub-areas, and recognize the pain points of processes and services from a people-oriented perspective.With my own work, I want to influence the everyday life of ordinary people, but the idealist in me still wants to be a part of advancing the human-centered systemic change of organizations and thereby the change in the way of thinking of operations, which can also affect future generations in a positive way.My interests are artificial intelligence and ethical digital design, Data driven economy, the planning and facilitation of learning, the utilization of service design ideology in process development, the utilization of artificial intelligence in the design of services, the use of visual facilitation methods in design work, facilitation management, and organizational and business planning.Specialties: Change management - Certified People-Driven Change ExperienceIPMA Level D® - Certified Project Management ExperienceScrumMaster - Certified ScrumMasterITIL® version 3 Foundation - Certified Experience
Listed skills include Testing, Software Project Management, Scrum, Management, and 24 others.