Maria Elena Alvarez Email and Phone Number
Maria Elena Alvarez work email
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Maria Elena Alvarez personal email
Dedicated and solutions-driven individual with experience in working with cross-functional teams, designing, developing, and implementing effective learning initiatives. Prosci Certified Change Practitioner and Google Certification in Project Management, both hands-on programs that covers traditional and Agile project management approaches throughout the life cycle of a project and people side of change.Helping to foster continuous learning culture. Effective stakeholder communication. Multilingual (English, French, Spanish). Currently pursuing "Certification in Training and Development Professional " (CTPD) with The Institute of Performance and Learning (I4PL)Areas of interest: Project Management, Change Management, Experiential Design, Agile, Leadership for impact, UX design.Hobbies: Digital Content creation, boardgames and cycling. Visit my Blog: https://1stopsite4u.blogspot.com/
Capreit
View- Website:
- caprent.com
- Employees:
- 638
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Learning Architect, DevelopmentCapreit Jul 2024 - PresentToronto, Ontario, CanadaTasked with creating and evaluating effective learning solutions that support organizational goals. I integrate tools, platforms, and content into user-friendly, scalable formats that ensure a high-quality user experience within the learning infrastructure.
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Change Management AssociateCapreit Feb 2024 - PresentToronto, Ontario, CanadaI was proactive in raising and addressing concerns during implementation, escalating unresolved issues when necessary. I ensured thorough documentation of change management processes and support the development of metrics to measure progress and success.I crafted communication and training plans to facilitate smooth transitions.
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Business Solutions Training SpecialistCapreit Feb 2023 - Feb 2024Toronto, Ontario, Canada- Led projects for Legal and Compliance Teams: designing, developing and implementing learning solutions for employees across Canada. Skilled at negotiation and partnering with stakeholders.- Chair of a nation-wide committee made up of employees supporting charitable activities. Responsibilities: . Leading the research, design, development and execution of learning, talent, and organizational development solutions to build capability and improve organizational effectiveness and efficiency. Aligning solutions to ensure they are building the capabilities required now and for the workforce of the future. Leading the assessment, design, development, implementation and evaluation phases of learning solutions and programs for employees and management of customer facing staff.
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Hr Training FacilitatorCapreit Dec 2017 - Feb 2023Toronto, Canada Area. Implemented 5 brand-new training initiatives and re-designing other training content to better support front-line workers.. Ran weekly and monthly follow ups to assess new and existing users skills and their needs (gaps). Delivered over 1,200 hours of in-person and online training per year
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Collections SpecialistCapreit Jan 2017 - Dec 2017Montreal, Canada AreaAdministrative tasks related to the recovery of overdue rents. Follow-up of appropriate legal proceedings during the settlement of all debts. Creating and maintaining reports and customers' files.
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Administrative CoordinatorCapreit Jun 2015 - Dec 2016Quebec, CanadáResponsible for:- providing administrative support to the regional operations group in order to ensure effective follow-up (vacancy reports, performance tracking, incident reports, etc). - calendar and email management- Events and meetings logistics- Developing and maintaining a well-organized filing system that permits easy reference and rapid retrieval of information.
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ReceptionistFour Points By Sheraton Quebec Resort Apr 2013 - Jun 2015Four Points By Sheraton Québec Resort (Double Tree Hilton Hotel)Day-to-day tasks included: dealing with bookings, completing procedures when guests arrive and leave, choosing rooms and handing out keys, preparing bills and taking payments, taking and passing on messages to guests, dealing with special requests from guests (like booking theater tickets or storing valuable items), answering questions, dealing with complaints or problemsTeamwork. Managing telephone reservations and guest departures (checkouts). Performing Supervisor's tasks occasionally. -
ReceptionistHotel Land Plaza Jun 2010 - Feb 2013Bahia Blanca, ArgentinaEssentially, same tasks as in Four Points by Sheraton Quebec Resort, Quebec City, Canada
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Night Auditor And ReceptionistSheraton Buenos Aires & Convention Center Feb 2006 - May 2010Buenos Aires, ArgentinaPosting room charges and taxes to guest accounts as well as posting charges to the guest accounts that have not been posted or were incurred on the night audit shift. Transferring charges and deposits to master accounts; checking that all charges are assigned to the appropriate departments.Verifying that all charges posted from Spa and Restaurant software had reached the correct guest folios and also not missing; printing up and filing reservations for the next business day.Verifying that room rates are correct. Performing check-in and check-out procedures. Tracking room revenues, occupancy percentages, and other front office statistics.Summarizing results of operations for management. Responding to guest needs, special requests and complaints and alerting the appropriate manager as needed.
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Assistant To The Executive DirectorPga Argentina (Professionals' Golfers Association) Aug 2004 - Jan 2006Buenos Aires, ArgentinaEnhancing executive's effectiveness by providing information management support. Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting data and graphics. Routing correspondence; drafting letters and documents; collecting and analyzing information. Maintaining executive's appointment schedule by planning and scheduling meetings, conferences and travel. Welcoming guests and customers by greeting them, in person or on the telephone; answering or directing inquiries. Completing some other tasks by assigning work to clerical staff and following up on results. Anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.Attending events for the promotion of the organization. Translating documents (English-Spanish)
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Sales Assistant - Concierge And Welcome AgentRoyal Resorts Cancún (Descar Sa De Cv) Oct 2003 - May 2004Cancun, MexicoDelivering outstanding guest service. Answering and returning phone calls. Attending meetings and participating in training. Providing a professional image at all times through dress code and efficient service.Welcoming and acknowledging all guests according to company standards; assisting guests and thank them with genuine appreciation. Being prompt, courteous and radiating a positive and accommodating attitude while interacting with customers. Team player. Performing auditor's tasks, verifying contracts with new members, in high season
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Administrative AssistantMary Help Of Christians Association Nov 1999 - Aug 2003Bahia Blanca, ArgentinaEnsuring the efficient day-to-day operation of the office and supporting the work of the Director as well as other staff. Answering general phone inquiries using a professional and courteous mannerGreeting clients/suppliers/visitors to the association in a professional and friendly manner. Using computer word processing, spreadsheet, and database software to prepare reports, memos, and documents. Sorting incoming mail, faxes, and courier deliveries for distribution. Preparing and sending outgoing faxes, mail, and courier parcels. Purchasing, receiving and storing the office supplies. Coding and filing material according to the established procedures.
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Teacher Of English As A Second LanguagePublic And Private Schools/Language Schools/Home-Based Classes 1998 - 2003Bahia Blanca, ArgentinaWorking with small and large groups of all ages (10 to 30 students, from 8 to 55 years old) Providing instruction that is consistent and coordinated with the school’s instructional program so as to ensure that students meet and exceed learning targets. Developing and delivering lesson plans that utilize a broad range of appropriate teaching techniques and strategies. Addressing all aspects of communication through appropriate instruction. Maintaining complete and accurate records of student progress and evidnece of growth and progress. Providing a nurturing and supportive learning environment that encourages student responsibility. Adapting curriculum to meet the needs of individual students and subgroups of students. Employing a variety of instructional techniques and strategies to meet different aptitudes and interests of students.
Maria Elena Alvarez Skills
Maria Elena Alvarez Education Details
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94/100 -
Education -
J F Kennedy University In Argentina, Buenos AiresHospitality Administration/Management -
Superior Institute Of John Xxiii, Bahia Blanca, ArgentinaTeaching English As A Second Or Foreign Language/Esl Language Instructor
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E-Learning Developer
Frequently Asked Questions about Maria Elena Alvarez
What company does Maria Elena Alvarez work for?
Maria Elena Alvarez works for Capreit
What is Maria Elena Alvarez's role at the current company?
Maria Elena Alvarez's current role is CTDP, Learning Architect, Prosci Certified Change Practitioner, E-learning Designer, Instructional Designer, Teacher/Trainer of Adults in corporate enviroment since 2018. Project Management and UX/UI Enthusiast..
What is Maria Elena Alvarez's email address?
Maria Elena Alvarez's email address is ma****@****eit.com
What schools did Maria Elena Alvarez attend?
Maria Elena Alvarez attended University Of Toronto, Fleming College, J F Kennedy University In Argentina, Buenos Aires, Superior Institute Of John Xxiii, Bahia Blanca, Argentina, Durham College.
What are some of Maria Elena Alvarez's interests?
Maria Elena Alvarez has interest in Langues Étrangères, Children, Tourisme, Lecture, Education, Environment, Administration, Nouvelles Technologies, Science And Technology, Disaster And Humanitarian Relief.
What skills is Maria Elena Alvarez known for?
Maria Elena Alvarez has skills like Microsoft Office, Microsoft Excel, Customer Service, Hospitality, Hotels, Microsoft Word, Powerpoint, Hospitality Industry, Hotel Management, Service Client, Anglais, Microsoft Outlook.
Who are Maria Elena Alvarez's colleagues?
Maria Elena Alvarez's colleagues are Ashley Guilfoyle, Niger Sultana, Nicole Arsenault, Dragana Orelj, Carmen Oltean, Riley Cacciacarro, Randy Merritt.
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