María F. Conde Email & Phone Number

Santiago Metropolitan Region, Chile

Santiago, Chile

Bogotá D.C., Colombia

• Implement an automated Electronic Invoicing solution that integrates with the client’s ERP system, in alignment with the National Tax Agency (DIAN) regulations and the business requirement.• Create Business Requirement Document (BRD) and present to Business Managers, Project Managers and development team.• Perform testing and QA activities to ensure compliance of the designed solution with the initial requirement.• Offer support and training to end users during the test and post-implementation phases.• Handover the implemented solution to the support team.

Bogotá D.C. Area, Colombia

- Responsible to know and applu KCP support processes to deliver globally consistent support.- Manage support tickets with respect to priority, technical knowledge, and Service Level Agreement.- Provide information about tickets to managers as requested for reporting.- Work with our other offices in EMEA and APAC to provide 24X7 coverage to our clients.- Other duties as assigned.Softwares: Microsoft Dynamics NAV (2009, 2013, 2016), Microsoft Dynamics NAV Development Environment, LS Retail NAV, Jet Reports.

Colombia, Bogotá

• Configure Microsoft Dynamics NAV to meet business requirements.• Convert and import data from legacy system to Dynamics NAV.• Provide user training and support throughout the implementation process.• Handle daily support requests and document new requirements.• Communicate with the developers’ team.• Follow up on general client's requestsSoftware and other tools: Microsoft Dynamics NAV (2009, 2013, 2015), Microsoft Dynamics NAV Development Environment, Microsoft SQL Server, LS Retail NAV, Artifex's Commission Broker Management.

Venezuela

• Ensure high availability in the web platform of the non-profit foundation Venezuela Sin Límites and its related partners (http://www.venezuelasinlimites.org, http://www.unidosenred.org, among others).• Offer technical support.• Project Management:- Gather information.- Formulate requirements.- Act as a bridge between the developers’ team and end users.- Executing test cases. Software and other tools:: Microsoft Sharepoint Server 2010, Microsoft Dynamics CRM 2011, Microsoft SQL Server 2008, SQL.

Valencia, España

• Design and develop a proposal to improve the ESD standard management system on the production lines of the plant in Valencia, Spain.

Master'S Degree, Business Processes Planning And Management, 8/10

Key subjects: Logistics & Supply Chain Management, Stock Management, Production Systems, Business Strategy, Optimization, Project.

Bachelor Of Applied Science (Basc), Systems Engineering, 7.4