Currently developing a website, including working on its SEO to improve search engine visibility and performance.Conducted video interviews with commercial and residential customers for a testimonials page, and created blogs for future publication.Produce reels and social media visuals for Facebook, Instagram, and LinkedIn.Assist job sites and events to capture content.

Assisted professors and BGSU staff with issues related to classroom technology. I conducted comprehensive training sessions, equipping professors with the necessary skills and knowledge to effectively utilize classroom technology resources. Occasionally trained new hires in the utilization of CTS software and troubleshooting techniques, ensuring they were well-equipped to handle technology-related challenges independently.

Developed and executed strategies to deliver impactful messages while actively encouraging student enrollment in the SMC through promotion of its programs across all platforms. Collaborated with a dedicated team on the design and execution of a comprehensive social media strategy to celebrate the 5th anniversary of the SMC. Created compelling visuals using Canva and Adobe Illustrator.

Assisted Cox clients with issues related to connectivity and provided effective troubleshooting and remediation for internet, cable, phone, and home security. Maintained a good relationship with clients, ensuring their demands were satisfied efficiently and effectively.