Maria Flavia Pardo

Maria Flavia Pardo Email and Phone Number

Reservations Agent @ Angra Beach Hotel
State of Rio de Janeiro, Brazil
Maria Flavia Pardo's Location
Angra dos Reis, Rio de Janeiro, Brazil, Brazil
About Maria Flavia Pardo

Professional with over 7 years of experience in the hospitality industry. As a front desk clerk, focused on an active and dynamic approach to customer service with best in market practices.Able to respond and adapt quickly to changing business needs and customer expectations. Recognized as an efficient professional, with strong communication skills and interpersonal relationships, committed to excellence in customer service and organizational success.Proven experience in using hotel booking software (national and international) - Booking.com, Desbravador, Expedia and Bukly.

Maria Flavia Pardo's Current Company Details
Angra Beach Hotel

Angra Beach Hotel

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Reservations Agent
State of Rio de Janeiro, Brazil
Website:
angrabeach.com
Employees:
50
Maria Flavia Pardo Work Experience Details
  • Angra Beach Hotel
    Reservations Agent
    Angra Beach Hotel
    State Of Rio De Janeiro, Brazil
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  • Angra Beach Hotel
    Hotel Receptionist
    Angra Beach Hotel Sep 2024 - Present
    Angra Dos Reis, Rio De Janeiro, Brazil
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  • Vila Galé Hotéis
    Front Desk Receptionist
    Vila Galé Hotéis Jun 2022 - Apr 2024
    Angra Dos Reis, Rio De Janeiro, Brazil
    View
  • Pousada Riacho Dos Cambucas
    Front Desk Clerk / Reservation Clerk
    Pousada Riacho Dos Cambucas Aug 2017 - Jul 2021
    Ilha Grande, Rio De Janeiro
    - Reception of guests with and without reservation;- Presentation of the hotel (accommodation, hotel rates and hosting rules);- Customer service via phone, website and booking sites;- Concierge Service - tourist attractions information, restaurants and transportation;- Organization and control of services for check-in / check-out.
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  • Pousada Cauca
    Front Desk Clerk
    Pousada Cauca Dec 2016 - Feb 2017
    Ilha Grande, Rio De Janeiro
    - Reception of guests;- Internal and external phone services;- Presentation of the hotel (accommodation, hotel rates and hosting rules);- Concierge Service - tourist attractions information, restaurants and transportation;- Control of services for check-in / check-out.
    View
  • Pousada Riacho Dos Cambucas
    Front Desk Clerk
    Pousada Riacho Dos Cambucas Oct 2016 - Dec 2016
    Ilha Grande, Rio De Janeiro
    - Reception of guests;- Presentation of the hotel (accommodation, hotel rates and hosting rules);- Internal and external phone services;- Organization and control of services for check-in / check-out.
    View
  • Ibis, Ibis Styles, Ibis Budget
    Management Assistant
    Ibis, Ibis Styles, Ibis Budget Feb 2015 - Aug 2015
    Andradina, São Paulo, Brazil
    - Administrative support to the hotel manager;- Reporting of problems in the administrative and operational sectors and support in solving;- Active performance in solving daily problems.
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  • Ibis, Ibis Styles, Ibis Budget
    Front Desk Clerk
    Ibis, Ibis Styles, Ibis Budget Nov 2013 - Feb 2015
    Andradina, São Paulo, Brazil
    - Reception of guests with and without reservation;- Presentation of the hotel (accommodation, hotel rates and hosting rules);- Customer service - phone, website and booking sites;- Organization and control of services for check-in / check-out.
    View

Maria Flavia Pardo Skills

Recepcionista Viagens Preparativos De Viagem Reservations Contato Com Clientes Front Office Telephone Manner Hotelaria Can Do Approach Communication Foco No Resultado Telephone Reception Responsabilidade Foco No Cliente Trabalho Em Equipe Email Hospitality Administration Customer Service Flexible Schedule Interpersonal Skills Best Market Practices Mail Sorting Team Spirit Hotel Booking Software Organization Skills

Maria Flavia Pardo Education Details

Frequently Asked Questions about Maria Flavia Pardo

What company does Maria Flavia Pardo work for?

Maria Flavia Pardo works for Angra Beach Hotel

What is Maria Flavia Pardo's role at the current company?

Maria Flavia Pardo's current role is Reservations Agent.

What schools did Maria Flavia Pardo attend?

Maria Flavia Pardo attended Etec - Escola Técnica Estadual De São Paulo, E.e.s.g João Brembatti Calvoso.

What skills is Maria Flavia Pardo known for?

Maria Flavia Pardo has skills like Recepcionista, Viagens, Preparativos De Viagem, Reservations, Contato Com Clientes, Front Office, Telephone Manner, Hotelaria, Can Do Approach, Communication, Foco No Resultado, Telephone Reception.

Who are Maria Flavia Pardo's colleagues?

Maria Flavia Pardo's colleagues are Natane Braga, Elisabete Moreira, Bárbara Hellen, Gisele Moreira Da Silva, Mariana Azevedo, Cassiane Silva Barbosa Faria, Tamara Santos.

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