• Managed multiple channels, ensuring on-brand and consistent content delivery.• Implemented Later for consistent content posting three times a week, ensuring organized and strategic content planning.• Increased the accounts reach by 46.7% and accounts engaged by 57.7% Utilized Canva and Figma for visually cohesive content across platforms.• Collaborated with cross-functional teams to align social media with marketing goals.

• Produced engaging weekly content on Instagram, TikTok, and YouTube, resulting in 10% brand visibility and audience engagement.• Established and managed a vibrant community, organizing monthly events for newcomers and enhancing the immigrant experience leading to a 60% growth in new participants.• Filmed and edited compelling storytelling interviews with international students, highlighting their immigrant experiences in Canada.• Implemented a comprehensive marketing strategy to promote educational services in Canada using word-of-mouth, website optimization, and strategic social media campaigns for effective promotion.

During my time at ARC IBERICO IMPORTS I have was part of different activities such as,- Identified potential events and partnerships with other companies and organizations with the aim of enhancing the recognition of the company.- Talked on a daily basis to customers within Canada by email and phone calls in order to answer their inquiries, concerns, by providing any information needed, and recover lost sales.- Talked to leads on a regular basis in order to improve the conversion rate and unified the wholesale accounts' information with the aim of keeping track on our sales and contacts in the CRM platform.- Collected and analyzed feedback from different channels such as, Square, OpenTable and Google.- Performed an improvement in the Open Table website with the purpose of getting more attention from potential customers as well as launched experiences for special occasions.- Managed the inclusion of Square items and menu as well as created Square online store.