Maria Gavala Email and Phone Number

Carring out secreterial activities such as handling calendar, email, calls, deadlines, drafting official letters (highly confidential information)Implementing departmental proceduresCoordinating and administering meeting material, presentations (ppt, excel), travel itinerary, visa, documentation, presentationsSetting departmental budget, checking and processing invoices, pre-payment documents, working closely with accounting department to ensure spending is aligned and within budget (SAP environment).Participate in team meetings: generated agenda, recorded minutes, follow up on action itemsFiling all documentation and carry out general office duties (office equipment, supplies)

Handling daily administrative operations, managing and schedule meetings, calls, emails, expenses of the Director (for 8 people)Assisting in organizing conferences, seminars, workshopsCoordinating travel organizationMonitor vendor paymentsMaintaining departmental calendar ensuring timely preparation for activities, meetings,events

Delivering the highest standards in conference service for international audiencesEnsuring correct set up of function rooms and public areas maintaining the highest standardsService of food and beverage items during each eventAnticipating guests needs, responding promptly, creating solutions to any issues that may ariseMaintain a harmonious relationship with other staff members

Maintaining BOD's calendar, schedule meetings and task list on a priority basisSupervising office maintenance , repairs and services schedulingCoordinating events, prepare presentations/press releases/ give aways/ invitation listsPlanning and arrange travel arrangements

Handling training requests and executing training program (theoretical & simulator)Preparing all documentation before and after training for trainee & Authorities (documentation, training manuals, hand notes, questionnaires ,support materials)Maintaining records about each training course and participantsConducting research for travel (different locations), ensuring itineraries are time efficient and cost-effectiveResearching for business items, ensuring items are purchased at the best price and received in a timely manner

Representing actors music bands, performers, composers across all areas of the music industryProccuring job opportunities for all clientsImplementing media strategy (web-print-TV)Booking and ensuring all events (live shows, international tours, photo shoots, filming, interviews) ran effectively and efficientlyPreparing press releases, newsletters, press kitFostering good media relations

Monitoring online and printed media to prepare monthly and daily reports (excel, ppt)Drafting press releases (english/greek) and follow up journalistsRevision of media lists and data

•Monitoring and reporting the daily customer transactions so as to inform the Hellenic Capital Markets Commission for possible market manipulation.•Auditing the front office function, InvestDirect e-trade platform, including the Settlements, Customer Service, Cashier and Credit Risk departments, on an ad-hoc basis.•Researching various departments’ record files for the purpose of safeguarding the application of different Greek/Foreign Regulations. •Submitting the various findings and recommendations to the top-management in a timely manner.•Cooperating with the Legal department in order to set policies, to control measures and to implement requirements according to the Greek legislation and HSBC group policies. •Organizing and performing daily, weekly, monthly, quarterly, semi annual audits within tight deadlines concerning various Anti Money Laundering issues – AML.•Communicating operational, audit, reputational and regulatory requirements to firm’s personnel and upper management. •Performing due diligence activities as to investigate whether the new clients set up procedures and implement the required regulatory standards

Interacting with a diverse clientele and responding to inquiries in an effective and a timely manner.Providing ongoing support to InvestDirect e-trade platform.Processing and entering account openings to the company’s online database (Xrima2000).Administering accurate customer documentation as directed by the Regulatory Authorities.Contacting foreign and Greek institutional and retail investors for the purpose of collecting required legal documentation. Providing quality service to all customers, promoting customer satisfaction without any complaints ever reported.

Welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries.Directing visitors by maintaining employee and department directories; giving instructions.Maintaining security log by following procedures; monitoring logbook; issuing visitor badges.Maintaining safe and clean reception area by complying with procedures, rules, and regulations. Contributes to team effort by accomplishing related results as needed.