Maria Alejandra Gomez Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

Greater Seattle Area

• Manages leaders of more than 90 groups per year, from the Eastside, South and Central Seattle regions, providing ongoing support, coaching and feedback. • Develop and deliver trainings on an ongoing basis (once or twice per month), providing program tools, and facilitation best practices. This ensures the performance of the leaders, improving the experiences of participants in PEPS programs. Co-lead online chats for leaders and lead groups as needed.• Work with coworkers reviewing… Show more • Manages leaders of more than 90 groups per year, from the Eastside, South and Central Seattle regions, providing ongoing support, coaching and feedback. • Develop and deliver trainings on an ongoing basis (once or twice per month), providing program tools, and facilitation best practices. This ensures the performance of the leaders, improving the experiences of participants in PEPS programs. Co-lead online chats for leaders and lead groups as needed.• Work with coworkers reviewing, updating current programs and develop new pilot programs. Oversaw the creation of videos for new volunteer training platform. • Sustain community outreach, engagement, and collaboration with different business and organizations, with the goal of promoting programs and support for families in the Greater Seattle area. • Deliver presentations in conferences (regional and national) related to the PEPS model and programs and for fundraising efforts for Spanish speaking communities on the Eastside.• Support community and network partners working with Spanish speaking communities. Develop and implement Spanish speaking trainings and quarterly meetings for partners from the region and other states. • Support the program department with survey development, creation and reports related to the programs, leaders, and partnerships. Show less

Bothell, Wa

Oversaw three departments, supervising three full time employees and a team of +20 part time employees. • Responsible for hiring and onboarding new staff, creating monthly schedules for two locations, 7 days a week. Manages a budget of $4m for the membership department. Set goals and monitor monthly membership sales for the branch. • Provided excellent customer experience to members and visitors (including sales, registrations, payment audits, tours, other processes and… Show more Oversaw three departments, supervising three full time employees and a team of +20 part time employees. • Responsible for hiring and onboarding new staff, creating monthly schedules for two locations, 7 days a week. Manages a budget of $4m for the membership department. Set goals and monitor monthly membership sales for the branch. • Provided excellent customer experience to members and visitors (including sales, registrations, payment audits, tours, other processes and transactions)• Developed and supported programs and initiatives for communities in the Woodinville, Bothell, Kenmore, and Kirkland Areas. Worked with other branch directors to develop and implement family activities for “Celebrate Woodinville” festival, an event done by City of Woodinville and its community partners (summer 2016). Supervised facility rentals. Trainer for “Listen First”. Show less

Greater Seattle Area

Responsible for contacting and building relationships with influencers in the expectant parent population and creating opportunities to work together to increase the number of registrants for PEPS Programs and recruit leaders for PEPS Groups in South Snohomish County, as part of a Verdant Health Commission grant.Presenter for monthly information sessions (three per month) for new parents in South Snohomish county.

• Managed, lead and Improved the program for the highest award in Girl Scouts based on the national quality standards. Worked with internal and external customers (50+ at a certain time) to analyze and identify needs and expectations. Updated and developed new programming, trainings (monthly webinars and in-person trainings), evaluation follow-up tools, and communication processes for the program. Adopted new technologies for program trainings.• Used problem and conflict-solving skills to… Show more • Managed, lead and Improved the program for the highest award in Girl Scouts based on the national quality standards. Worked with internal and external customers (50+ at a certain time) to analyze and identify needs and expectations. Updated and developed new programming, trainings (monthly webinars and in-person trainings), evaluation follow-up tools, and communication processes for the program. Adopted new technologies for program trainings.• Used problem and conflict-solving skills to address issues related to program procedures and administrative tasks with internal and external costumers, mainly over the phone. Thanks to my emphatic approach and problem solving skills, complaints that the CEO had to address in the past, stopped after I started managing the communications. • Contributed with the science initiative (First LEGO League Program), doing fundraising presentations to the public and partners (board, schools, and families); helped with volunteer support, information, and resources management. • Developed and implemented a seven-month pilot program. Managed communications and resources for customers; evaluated and collected performance feedback to shape and transition the program for following years. Show less

• Worked and build relationships with key stakeholders in the Eastside and Seattle (school district, city of Bellevue, and organizations working with diverse communities) to increase the number of participants from underserved groups. • Designed, supervised, and implemented the first twilight camp for the Latino community in the region with a budget of only $1200, with very positive feedback from volunteers, parents, and partners. • Assisted the marketing department to communicate… Show more • Worked and build relationships with key stakeholders in the Eastside and Seattle (school district, city of Bellevue, and organizations working with diverse communities) to increase the number of participants from underserved groups. • Designed, supervised, and implemented the first twilight camp for the Latino community in the region with a budget of only $1200, with very positive feedback from volunteers, parents, and partners. • Assisted the marketing department to communicate and expand the council programs in the Latino community. I was the council spoke person for Spanish media, doing radio and tv interviews.• Recruited, trained and coordinated volunteers for the different initiative programs. • Worked on fundraising and community outreach building and maintaining relationships with partners supporting events, nonprofit boards, and other activities in the region.• Delivered the program achieving a 26% increase in participation of new girls with a focus in leadership, mentoring, school retention, conflict resolution, and issues concerning different age groups. Show less

• Developed marketing materials for the Language Bank outreach events. Translator and Interpreter for cases in the Language Bank, and performed administrative tasks. Speaker for volunteer recruiting events. Presenter on disaster preparedness for the Latino Community representing the Health Services Department.

• Administrative Assistant for five oncology business areas and the nationwide sales force, including coordinating traveling and event logistics and billing.• Administrative Assistant for the Human Resources Director supporting other managers in the department. Member of 2 committees coordinating programs for the employees’ children and a program promoting non-work related activities to the employees. Responsible for the benefits program for employees and their families.

Master In Public Administration

Education record

Human Resources Management Certificate

Human Resources Management Seminar

Social Work