Customer Support Analyst
Argentina
*Collaborate with cross-functional teams to identify and prioritize business needs.*Utilize SQL to extract, transform, and analyze large datasets from various sources, providing valuable insights into sales trends, customer behavior, and market opportunities.*Manage databases (Healthcare industry).*Develop and maintain complex SQL queries, stored procedures, and data models to support ongoing reporting needs and business intelligence initiatives.*Conduct in-depth analysis of sales performance, identifying opportunities for revenue growth and recommending actionable strategies to enhance market share.*Act as a subject matter expert on data analysis and reporting tools, providing training and support to colleagues to enhance data literacy across the organization.*Prepare and deliver regular performance reports to stakeholders, including budget variance analysis and customer satisfaction metrics.*Assist other technical and operations support teams in providing root cause analysis.*Create and deliver compelling commercial presentations to potential clients and key stakeholders, effectively communicating the value proposition of products and services offered by the company.