Mariah Bailey Email & Phone Number

United States

Deliver seminal design input and comprehensive quality testing ranging from prerelease to maintenance for product(s) with over 1,000 users. Write thorough reports and completed surveys on the functionality and quality of games in the testing phase. Document software defects using bug tracking systems and report defects involving program functionality, output, online screen, and content to software developers.

Maryland, United States

Provided clear and informative lectures on video game programming, video streaming, and editing while applying various instructional techniques including a hands-on curriculum. Collaborated with colleagues to address teaching and research issues. Participated in campus and community events.

Dundalk, Maryland, United States

Worked to block and face products on displays and shelves in accordance with company policy. Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases. Marked down clearance items and relocated merchandise to proper store areas. Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.

Essex, Maryland, United States

Provided comprehensive and prompt customer service by receiving, routing, and delivering business correspondence to the correct departments and staff members. I also delivered expert clerical support to internal staff and management by efficiently handling a wide range of routine and special requirements. I interacted with customers professionally by phone, email, or in person to provide information and direct them to the desired staff members. I organized, stored, and retrieved files to enhance daily operations and support customer needs. I produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs using Outlook 365. Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels. Answered telephone calls to field inquiries from clients, students, vendors, and various other callers seeking information.