Credit Solutions Specialist, Honor Credit Union Berrien Springs, MI2019-2021A local credit union with a passion and focus for its members. The collection department is no different in its member focused attitude. I primarily deal with Total losses, court ordered garnishments/subpoenas/levies, credit reportings and posting payments to bad debt, I also have the pleasure in submitting death, disability, unemployment claims. I also preform collection activates including helping collectors with delinquent accounts and working the collection queue to take calls from other team members and members who have questions or needing to make arrangements on their accounts. I have also had the pleasure of learning the foreclosure process, bankruptcies, and working with fraudulent accounts and members being scammed or taking part in fraudulent activities while keeping a professional imagine of the credit union. I was also given the opportunity to work remotely from home for over a year and learning the skills of communication and focus from working in a new environment.