Mariah Castillo Email and Phone Number

• Read job orders to determine type of work, quantities required, and materials needed each day.• Greeted customers by name and displayed respectful attitude, helping develop rapport with the customer base and build lasting relationships.• Responded to telephone inquiries and complaints following standard operating procedures.• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.• Participated in ongoing training to enhance my own job skills and knowledge.• Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.• Processed orders, returns, and exchanges in an accurate and efficient manner.• Remained open to feedback from supervisor and peers to build and improve skills.

•Developed innovative sales strategies, contributing to store's revenue growth.•Provided visionary leadership, promoting a collaborative and supportive work culture.• Ensured outstanding store performance, demonstrating results-oriented approach• Elevated store performance through strategic leadership, boosting customer satisfaction & sales.

•Crafted over 50 beverages daily adhering to Starbucks' high standards.•Promoted prepared foods effectively, boosting business revenue.•Mastered both official and off-menu preparations to satisfy diverse customer preferences.•Maintained 100% adequate stock levels in counter and customer areas.•Successfully increased customer satisfaction through efficient service delivery.

•Managed daily feeding and health monitoring of over 50 animals, ensuring their well-being.•Prioritized maintaining cleanliness throughout the store, contributing to a pleasant shopping.experience.•Guided customers to appropriate products, demonstrating excellent customer service skills.•Played a key role in animal care, demonstrating responsibility and attention to detail.

•Boosted customer retention through positive language.•Maintained strict adherence to food and alcohol safety regulations.•Enhanced customer experience by promptly greeting and serving.•Played a key role in team cohesion and productivity.

•Established welcoming atmosphere, managing initial client interactions.•Oversaw daily client flow, assisting over 30 clients daily.•Maintained pristine reception area, improving client experience.•Implemented efficient appointment booking system.•Boosted client satisfaction and shop productivity.Implemented a new social media strategy, increasing online engagement by 20%.