Mariah Hope Email and Phone Number

Supports all Radiology Modalities (General Diagnostics, Ultrasound, MRI, Nuclear, Interventional, PET, Mammography and CT areas) with clerical assistance, answering phones, and processing requests courteously timely. Relays preliminary test results to attending physicians and study information to appropriate Radiologist for immediate interpretation.Sorts and scans the appropriate radiology documents into patient's permanent medical records into RIS/EPIC: scans and quality reviews all documents correctly into patients medical records according to correct exam date; names all documents correctly in EPIC; files all scanned documents into appropriate storage area for 30 days.Distributes fax request to appropriate individuals, prepares and mails CD requests (when available and applicable) to patients, physicians or attorneysBurns CDs from PACS system for patients, physicians, offices, and other authorized customers as requested and consistent with departmental policies and guidelines.Accurately and timely electronically signs in any outside facility CD images to the Department of Radiology's Picture Archive Computer System. (PACS) as per written policy.Assists Technologist in the capacity of a technical assistant in Mass Casualty Incidents.Assists all physicians with PACS/RIS issues.Assist and document after hours call-in for STAT MRIs.

Perform pre registrations for diagnostic testing and surgeries via phone and Epic medical system.Provided detailed information about available services and requirements. Collected and processed co-payments and out-of-pocket charges using CORE systems.Maintains open communication with physicians and their offices, patients and all ancillary areas in the facility.Cross trained to staff all areas of the department with minimal leadership guidance.

Facilitated timely check-in by greeting visitors and establishing the purpose of their visit. Verified important patient information such as demographics and insurance verification for entry into the patient management system. Collected and processed co-payments and out-of-pocket charges using CORE systems.Administered job knowledge assessments and competency testing for certification-level training. Ensured HIPAA compliance. Reviewed documentation for compliance.

Work with multiple systems: EPIC, Radiology Information System, Chartmaxx, FormFast, QuadraMed Scheduling System, Order Facilitator, Hospital Information System (HIS) and Multiple Paging Systems. Processed and reviewed all outpatient and inpatient orders coming into the department for accuracy. . Cross trained to work at multiple workstations. Coordinated and prioritized all paging activities to inform appropriate caregivers of STAT and ASAP patient orders. Scheduled STAT outpatient procedures according to policy and procedure. Prepared daily Fluoroscopy schedules according to policy and procedure.

Transcribe physician orders, requisitions and communications with accuracy. Receive, place and transfer telephone calls using appropriate telephone etiquette. Assists in training new personnel and other unit clerks. Maintained medical records in appropriate and sequential order as prescribed by hospital policy; prepared the chart for medical records upon discharge or expiration of the patient.

-Operates and maintains various office equipment including optical scanners and microfilm reader printers. -Prepares various documents for scanning into the optical imaging system, ensuring that the records are complete, and assembling them in a prescribed order. -Scans documents into the optical imaging system on various scanners. Indexes information into the optical imaging system to identify the patient, date of service and type of report. -Performs quality checks on scanned documents ensuring proper location and chart. -Releases, faxes and photocopies medical record information accurately, timely and according to policy and federal HIPAA regulations, ensuring the confidentiality of the information stored in the medical record. -Retrieves records and documents to be scanned from various departments and locations, ensuring that every record is retrieved. -Prepares, logs and charts all transcribed reports for inpatients in a timely manner. -Provides guidance and training for clinicians and other requestors on use of ChartMaxx. -Participates in training and inservice programs in order to keep knowledge and skills current.