Senior Admin Officer Operations
CurrentLeading a team of Customer Service Officers and Lifeguards – inclusive of rostering and scheduling of training Handle quotations, purchase requests, purchase orders, invoices and ensure compliance Handle Tender exercises and Invitation to Quote and recommendations for award of works and contracts Liasing with ad hoc and term contractors for any repair and replacement works Monitor and review service providers’ contracts and ensure compliance to the whole paperwork process Overseeing Housekeeping team – ensuring full deployment of requested manpower and cleaning schedule and arrangement are adhered accordingly Overseeing Security Team – ensuring full deployment of requested manpower and also to ensure that all Security matters are handled with compliance and as per SOP Ensure that all carpark matters are attended to in a prompt manner – carpark refunds, carpark calendar set up, carpark CCTV and other matters Ensure that all CCTV matters are attended to in a prompt manner Coordinate and provide timely update on acquisition/disposal of fixed assets within the Clubhouse To work and liaise closely with HQ Finance and ensure that all administrative procedures and policies are kept current and strictly adhered to Ensure operations processes and procedures are in compliance with organization policies and standard operating proceduresPlan and maintain an efficient registry and filing system. Assist in events organized by the Club on a need basis Handling and resolving complaints via online feedback portal and also on site Handling refund request for facility bookings Handling facility booking set up in system Duty Officer – to ensure Club premise are all in order and to attend to any Emergency when activated Liasing with Singapore Police Force for any retrieval of CCTV footages and assist in case investigations Liaising with Singapore Civil Defense for any safety related matters
