• Managed CEO's complex and frequently changing travel arrangements and coordinated pre-planning of trips• Handled logistics, catering, agendas and travel arrangements for meeting and event planning• Coordinated schedules and timelines for all events, adhere to strict registration deadlines, hotel bookings, and pre-planning• Oversaw automated tracking and documentation of data, client correspondence and office operations• Developed and updated spreadsheets and databases to… Show more • Managed CEO's complex and frequently changing travel arrangements and coordinated pre-planning of trips• Handled logistics, catering, agendas and travel arrangements for meeting and event planning• Coordinated schedules and timelines for all events, adhere to strict registration deadlines, hotel bookings, and pre-planning• Oversaw automated tracking and documentation of data, client correspondence and office operations• Developed and updated spreadsheets and databases to track, analyze and report on recruiting, conference attendees, and sales activity• Planned and managed multiple office events such as, activities to enhance office culture, quarterly celebratory dinners and end of year companywide offsite• Operated and maintained applicant tracking and candidate management systems. Worked with recruiting teams and human resources representatives to accomplish hiring objectives, arrange interviews, and assist with on-boarding of new employees Show less

• Tracks and schedules external inspections, both file and physical, for all tax credit units. Work with residents to obtain necessary corrections uncovered by auditors. Completes occupancy and income reporting required by CA State agencies. Enter resident data into CRM database weekly, monthly and annually as required. Respond to any issues regarding non-compliance. Complete special projects as needed and assigned by the SVP of Operations. Conduct yearly re-certifications on all tax credit… Show more • Tracks and schedules external inspections, both file and physical, for all tax credit units. Work with residents to obtain necessary corrections uncovered by auditors. Completes occupancy and income reporting required by CA State agencies. Enter resident data into CRM database weekly, monthly and annually as required. Respond to any issues regarding non-compliance. Complete special projects as needed and assigned by the SVP of Operations. Conduct yearly re-certifications on all tax credit units. Maintains and delivers internal weekly and monthly reporting.• Respond to leads by phone, internet, or walk-ins. Schedule property tours for tax credit units. Interview and screen prospective residents to ensure qualifications are met to the the standards of the company and state. Conduct thorough audit to ensure compliance in monthly and annual income by processing personal documents in order to verify compliance in HUD, Fair Housing and other regulatory guidelines. Assist with move-ins and maintain relationships with all tenants. Show less

• Performed direct support to the Property Management Division, Vice President of Client Relations, and Business Development team• Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements• Managed calendars, expense reports, conference registrations, domestic/international travel arrangements including; flights, hotels, car service, and meeting schedules• Managed mail, faxes, packages, deliveries, and… Show more • Performed direct support to the Property Management Division, Vice President of Client Relations, and Business Development team• Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements• Managed calendars, expense reports, conference registrations, domestic/international travel arrangements including; flights, hotels, car service, and meeting schedules• Managed mail, faxes, packages, deliveries, and invoices. Print and bind marketing collateral as needed. Performed basic IT troubleshooting• Maintained office space cleanliness, ordered office supplies, and coordinated office visits Show less

• Performed administrative and office support activities for the Accounts Payable Department, Marketing Department, as well as multiple supervisors and executives• Handled all incoming business and client requests for information• Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records• Coordinated trade show and event planning, created and updated presentation software files, tracked budgets and expenses, and… Show more • Performed administrative and office support activities for the Accounts Payable Department, Marketing Department, as well as multiple supervisors and executives• Handled all incoming business and client requests for information• Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records• Coordinated trade show and event planning, created and updated presentation software files, tracked budgets and expenses, and communicated with external creative service providers• Sourced vendors for special project needs and negotiated contracts• Managed CRM database, including troubleshooting, maintenance, updates and report generation Show less

• Performed adjustments for all ATM and Debit Card transaction types, by researching and comparing accounts/transactions processed and posts correcting entries to member accounts• Exceeded member expectations by handling inquiries, concerns, and complaints in a professional, friendly and efficient manner• Handled lost/stolen and compromised accounts• Maintained and applied knowledge of VISA/ATM card procedures and policies

ed sales expectations and maintained department budgeting• Created marketing materials such as pamphlets, internet banner ads, and design graphics for outside billboards using Adobe Photoshop• Maintained solid customer relationships by handling questions, concerns, and complaints with the utmost professionalism• Effectively communicated benefits of purchasing a membership to up-sale prospective clients and landlords• Trained and managed call center employees from on-boarding… Show more ed sales expectations and maintained department budgeting• Created marketing materials such as pamphlets, internet banner ads, and design graphics for outside billboards using Adobe Photoshop• Maintained solid customer relationships by handling questions, concerns, and complaints with the utmost professionalism• Effectively communicated benefits of purchasing a membership to up-sale prospective clients and landlords• Trained and managed call center employees from on-boarding process to department transitions Show less