Mariah Washer Email & Phone Number

Sydney, New South Wales, Australia

- First point of contact for internal and external stakeholders- Played a key role in training and mentoring four new team members- High level of reporting using different SAP functions and Excel- Reporting on data post public holiday and providing insights on results to management- Project Management (i.e. implementation of updated Coles process for Delivery queries)- Development of business processes relevant to the role including the development of communication SharePoint for our ALM account that improved process across two teams of 8 people. (Continuous Improvements)- Liaise with & support Vendor Replenishment Planners on logistics for ED, ALM, and Coles- Partake in the public holiday delivery planning for our major stakeholders- Management of team’s tickets in SAP’s Cloud for Customer (C4C)- Liaising with internal and external stakeholders to ensure ticket SLAs are met (KPI)- Invoice/order investigation and resolution- Accurate processing of purchase orders- Upkeep and update the team’s documents and folders for easy navigation and reference

Sydney Olympic Park

- Inbound Calls- Key phone orders in CRM (SAP)- Key email purchase orders in CRM (SAP)- General Enquiries- Liaise with the warehouse (BevChain) for delivery enquiries- Meet sales KPIs

Sydney, New South Wales, Australia

This job position was a leadership role that heavily involved teamwork, face-to-face sales, photography and administration within a busy tourist siteKey Responsibilities- Administrative duties included emails, customer service enquiries, complaint handling, staff recruitment (phone screening and interviews), employee contracts, inductions, health and safety procedures, approval of daily shifts, rosters, weekly reports of KPI’s, stock counting and ordering, professional communication with partner sites and businesses.- Liaising with guests, frontline staff, fellow supervisors and upper management - Studio operations, including daily set-up and troubleshooting- Assisted guests with purchasing their books and cash handling- Worked towards and implemented KPI’s and sales targets

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

- Worked towards KPI’s to achieve sales targets- Worked within a team to provide outstanding guest experience and customer service- Reported to supervisors and management regarding daily results and site operations- Operations of a retail store- customer service and stock taking

Hartford, Connecticut Area

- Daily contact with staff, management, and parents of camp children- Administrative duties including stock control and ordering, emails, customer service enquiries, data entry, document filing- Responsible for organising camp enrolment, payment and reconciling accounts