Efficiently manage executive calendars, emails, and inquiries. Prepare and edit correspondence and documents with attention to detail. Coordinate travel arrangements and streamline online processes. Prioritize tasks, anticipate needs, and maintain confidentiality for a smooth executive operation.

Research and analyze licensing requirements for the organization Prepare and submit licensed items for approval to licensor platformsMaintain a comprehensive database of all licenses, including renewal dates, fees, and other contract information Keep up-to-date on changes in regulations related to licensing and communicate any changes to relevant internal teamsCollaborate with internal teams to ensure that all licensing requirements are met and maintain compliance Collaborate with other departments within the company to ensure successful delivery of products and services for B2C (primary) and B2B salesRespond to inquiries from licensors and provide requested documentation Keep accurate records of all licensing activities and maintain appropriate records Work with and train teams from different locations to ensure they know proper proceduresDevelop and implement processes and procedures related to licensing and compliance

Served as an assistant to CEO while and collaborated with other Executive Assistants providing support to wherever it was needed during the busy season (Halloween)Displayed exceptional interpersonal, planning, and time management skills with strong attention to detailContributed to the efficiency of the company by providing personalized and timely support to the executive and permanent executive assistants.Managed various tasks and projects involving Amazon to ensure sellability on the site Conserved executive time by screening and routing phone, email, and verbal correspondencePerformed office and administrative duties to assist executive and director level management teamsAttended important meetings while providing meeting materials, running presentations, recording notes and minutes, and following up on action items

Improved operational efficiencies while managing customers’ requests, store inventory, transactions, new purchase orders and pricing needsBalanced and organized cash register by handling cash, counting change, and storing couponsCultivated customer loyalty, promoted repeat customers, and improved sales.Circulated assigned areas of the sales floor to identify customer service opportunities and maintain the condition of displays.Use product knowledge and customer service skills to identify customer needs and recommend appropriate products and services Work with customers to understand their needs and develop customized solutions to meet those needs Meet or exceed sales targets and performance metrics Work collaboratively with other team members to ensure a consistent and exceptional customer experience Continuously develop product knowledge and sales skills through training and professional development opportunities

Seasonal Summer June-AugustAnswer and direct incoming phone calls Provide support to visitorsMaintain and update filing system Order office supplies and maintain inventoryProcess incoming and outgoing mailPrepare and distribute correspondenceAssist with organizing and scheduling appointments and meetingsCoordinate with other departments to ensure seamless operations Keep the office tidy and organized Other administrative duties as assigned

Oversee and manage daily store operations, including opening and closing procedures, inventory management, visual merchandising, and customer serviceLead and manage a team of sales associates, providing guidance, training, and coaching to improve performance and ensure high levels of customer satisfactionDrive sales and meet or exceed store targets through effective merchandising and promotional strategiesMonitor and analyze store performance metrics, including sales reports, inventory levels, and customer feedback, and make recommendations for improvementEnsure compliance with company policies and procedures, including health and safety regulations, inventory control, and loss preventionCollaborate with the General Manager and other assistant managers to develop and implement operational and sales strategiesProvide exceptional customer service and resolve any customer complaints or issues in a timely and professional manner Maintain a positive and professional work environment, promoting teamwork and employee engagement