Mari Ahava Email & Phone Number

Finland

- Managed CS team of 3+ CS managers- Worked closely with customers, trained them and helped find sustainable solutions to meet their needs in recruitment and goals- Worked with marketing and sales to improve customer experience, retention, increase sales, create email campaigns and upsells- Managed project budgets and timelines- Managed development team's.

- Managed Community Management team of 5+ community managers- Managed customer communication- Planned and executed email campaigns and a Brand Ambassador program to increase customer loyalty- Created content for website, blog and social media and managed community

Finland

I transcribed interviews into written form for the research conducted by the company. My job required a strong attention to detail and excellent writing skills.

I was responsible for customer service and sales work, preparing merchandise for purchase, keeping the shop clean, and inventory stock.

Helsinki, Uusimaa, Finland

I took care of various administrative tasks, helped arrange an orientation day and a Grant Award Ceremony for Finnish Fulbright grantees leaving for the U.S. I also conducted video interviews of American Fulbright grantees living in Finland for social media.

Helsinki / Espoo

Web Design

Master Of Arts (M.A.)

Bachelor'S Degree

High School