- Managed CS team of 3+ CS managers- Worked closely with customers, trained them and helped find sustainable solutions to meet their needs in recruitment and goals- Worked with marketing and sales to improve customer experience, retention, increase sales, create email campaigns and upsells- Managed project budgets and timelines- Managed development team's workTalentAdore Ltd. is a game-changing company. Our Virtual Recruitment Assistant (VRA) is an amazing tool that… Show more - Managed CS team of 3+ CS managers- Worked closely with customers, trained them and helped find sustainable solutions to meet their needs in recruitment and goals- Worked with marketing and sales to improve customer experience, retention, increase sales, create email campaigns and upsells- Managed project budgets and timelines- Managed development team's workTalentAdore Ltd. is a game-changing company. Our Virtual Recruitment Assistant (VRA) is an amazing tool that touches people’s hearts. It integrates Applicant Tracking System, Artificial Intelligence (A.I.) based communication technologies and advanced automation. The VRA empowers you to give 100% personalised status updates and feedback messages to each job candidate -- individually and with no extra time. You can handle the entire recruitment process from job postings to hiring decisions and to measuring employer brand in real time, as well as building your own talent community. This unique solution is ideal for organisations that need to attract more top talent or avoid losing their candidates as customers. Show less

- Managed Community Management team of 5+ community managers- Managed customer communication- Planned and executed email campaigns and a Brand Ambassador program to increase customer loyalty- Created content for website, blog and social media and managed community

I transcribed interviews into written form for the research conducted by the company. My job required a strong attention to detail and excellent writing skills.

I was responsible for customer service and sales work, preparing merchandise for purchase, keeping the shop clean, and inventory stock.

I took care of various administrative tasks, helped arrange an orientation day and a Grant Award Ceremony for Finnish Fulbright grantees leaving for the U.S. I also conducted video interviews of American Fulbright grantees living in Finland for social media.