Mariah D. Cater Email and Phone Number

2024 Democratic National ConventionOversaw the signage setup and placement to ensure consistency and visibility. Coordinated the inventory, placement, and setup of Furniture, Fixtures & Equipment (FF&E). Worked with non-exhibitors by providing support and ensuring their needs were met.Chick-Fil-ALed Marketing Newsletter content creation and managed the monthly Marketing Webinars presentation deck for 2,000+ Restaurant Marketing Directors (RMDs). Lead for national district mapping area (DME) remapping project for local marketing areas.Code.orgManaged CSEdCon Global Conference for approximately 250 attendees. Coordinated event logistics, registration, acted as the logistics point-of-contact for event attendees, and as the liaison for high profile guest and government officials. Drafted and sent event related communication. Coordinated and produced the Live Stream conference on Facebook and YouTube Live.Medscape LIVEManaged project timelines (on avg. 4 per week) and produced engaging and branding content, from online events, virtual conferences, and workshops for physician MDs, global physicians, and healthcare proxies. Created event landing pages, invitations, and program scheduling. Facilitated Q&A sessions with panel participants and attendees. Created reports related to expense reconciliations, and post-event reporting (outcomes, registration, and overall project performance).Nike Tournament of Champions - ChicagoIntegral member of production team that successfully produced and managed 620 basketball teams over a 4-day event. Organized lodging and transportation for the teams and attendees. Assured that the scoring was properly and correctly taken care of in order for teams to advance to the next round.

Served as a project manager for 5-7 clients simultaneously focusing on stakeholder and community engagement. Facilitated virtual training sessions and create weekly and monthly client reports. Planned and implemented engaging events based on the clients’ goals – attendee numbers, fundraising and audience engagement. Executed the company project management process through Asana.Event Specialist• Rainbow PUSH Coalition 59th Annual Scholarship Breakfast• North Lawndale Employment Network 20th Anniversary Sweet Beginnings Tea• North Lawndale Sesquicentennial Monthly Storytelling Events & 2019 Gala• NBC 5 2019 Black Heritage Month Market PlaceProject Manager• Healthcare Forward Initiative Chicago• Juneteenth Illinois 2022• Counting on Chicago Coalition – Census 2020• God First Ministries• IlliniCare Health Brand Awareness & Visibility Campaign• DL3 Realty• United Negro College Fund 75th Anniversary Gala

• Work directly with client teams to understand project request, gather requirements, define objectives, deliverables and delivery dates, plan resources and develop a clear and actionable project plan. • Assign individuals to tasks within the project, while creating and managing detailed schedules throughout the duration of the project. • Efficiently and effectively manage day-to-day problems, and communicate effectively in difficult and time sensitive situations. • Deliver multiple, often concurrent projects: error free, on time or early, on or under budget, all while meeting or exceeding creative objectives and expectations

Coordinate 45+ industry conferences, 30+ proprietary in-person client facing events, and manage annual client conference. Collaborate with internal teams (sales, product marketing, design, finance, etc.) to create engaging event experiences – including but not limited to strategic goals, product demos, lead retrieval process, logistics, content, print assets, landing page creation, and presentations. Own and manage third party vendors – printing, booth builders, promotional branding supplier and AV. Manage industry conferences sponsorship contracts, negotiations, and event budgets to ensure that we do not exceed allotted amount (avg. of $80k per event). Conduct pre- and post-event calls, create event wrap up reports and collaborate with sales on lead generation follow- up.• HX 2023 Seminar Series: Drove the strategy and execution of a 13 city sales seminar series for 611 clients and prospective clients, generated a sales pipeline of $8 million and closed $500k+ in sales. Main responsibilities included but not limited to RFP creation, budget management ($150k in totality, under budget by $15k), team kick-off call (leadership, sales, product marketing, etc.), landing and registration page creation (CVENT), seminar invitations, F&B selection, AV ordering, swag selection, name badge creation, lead generation, etc.• 2023 Community Day: Led global companywide Community Day across 12 countries, with 3,000+ employees and 75+ nonprofits.• 2023 Press Ganey Human Experience Client Conference: Built out the HX23 app and virtual platform within a month of going live for the event. Managed onsite virtual platform livestream (1,800 virtual attendees), 120 virtual staff manning the Q&A for 55 sessions and 2 keynote speakers.• Created a global process for inbound and outbound shipping of mobile booth kits used at industry conferences to ensure items are delivered within the short timeframe designated by onsite show services.

• Solved problems and provided timely assistance to residents and prospects with care.• Developed strong relationships with neighborhood restaurants, shops and service-based businesses in order to plan and execute meaningful events (4–6 a month) and activities that engaged residents and fostered a sense of community.

• Built brand loyalty and achieved resident retention goals by ensuring a consistently positive experience and a meticulously cared for community.• Converted leads into community tours by following up with all prospects and provided helpful and compelling information about the community and neighborhood.• Generated awareness, interest and excitement via social media.

• Kept calendars (editorial, press conferences, events etc.) and media lists.• Assisted in organizing and execution of PR events, campaigns etc.• Draft and distribute content such as newsletters and releases.• Support relations with stakeholders, media, vendors etc.• Assist in tracking media coverage or PR metrics (e.g. web analytics)

• Maintained a weekly Customer Satisfaction rate of 4.8 (out of 5.0) while assisting approximately 350 driver-partners per week.• Communicated with ride-share applicants for both food delivery and driver partners, and restaurant owners in a timely manner about account set-up procedures. (application, complete background screenings, payment input, etc.) • Worked with management and the development team to provide feedback on processes and procedures to support driver partners, delivery partners and other external partnerships. • Implemented and executed events and promotions on a needed basis in order to engage Driver Partners throughout the Chicagoland area.

• Work directly with Private Events Coordinator on details of each event.• Primary contact for the client and boat crew the day of and during the event.• Serve as liaison with vendors on event-related matters.• Manage and resolve any issues that may arise during the event.• Assist with managing on-site set up and clean up for events as necessary.• Complete a written event report at the close of each event.• Propose new ideas to improve the event planning process.

• Updated and maintained third party rental property listing sites (Craigslist & ForRent) and company website.• Responded to 90% of messages and post comments on Facebook with an average response time of 15 minutes. • Content creation – marketing messaging, designing different Craigslist templates for rotation.• Researched neighborhood information – landmarks, convenience, schools, parks, etc.• General administrative functions (data entry, email, spreadsheets, Dropbox)• Coordinated with property managers and ensure accurate descriptions, property photos are displayed on listings.• Took on additional projects and business responsibilities as opportunities and personal capabilities and interests arise.

• Served as a receptionist and greeted and directed visitors to appropriate staff. • Scheduled appointments for school administrators.• Maintained attendance records of students and staff.• Maintained enrollment records, student history records, processed student transfers and forwarded transcripts to appropriate parties.• Prepared and typed a variety of original correspondence, memorandums, and reports, as directed by the school principal or the principal’s designee.• Processed and prepared payrolls for school personnel, both manually and by operating computerized timekeeping and payroll equipment.• Issued checks and prepared money for deposits.• Maintained and monitored the school’s petty cash and internal account ledgers. • Received and compiled periodic reports involving payrolls, pupil attendance and enrollment, various funds and account ledgers.