Implement business objectives for a new start-up freight company contracted with FedEx Ground Process weekly payroll, invoices, and taxes for the corporationEstablish employee benefits including retirement, healthcare, and compensation packagesManage hiring and staffing Control finances and expenses to maximize resource productivityEstablish and maintain safety procedures for drivers

Created a process to ensure expenses of 80 drivers and administrative staff stay withinthe company’s budget to maximize profitability for this last-mile delivery FedEx contractorDeveloped administrative processes to meet the sharp rise in demand for last-mile delivery duringthe Covid pandemic

Developed yearly promotion plan for High School students and college counselors in CaliforniaGuided students and their families through the complete admission process including budget plans for tuition, housing, and personal/legal expensesConducted informational and admission interviews for the University of Navarra's acceptance process

Organized shifts, specified roles, and delegated tasks to achieve goals and smooth operation Trained and motivated team of over 80 employees; tasks completed timely and orderly Conducted quality control procedures and engaged with guests, creating a refined ambiance

Supported the Agency/Direct Account Management team by conducting company research to fulfill client's marketing and sales objectives.

Collaborated with the Coca-Cola Account Management team to plan successful experiential marketing projects

Education and Marketing department

Greet and care for patients' and visitors' needs while maintaining a safe and smooth office environment. Collect and file patients' information into electronic data base (Athena) and revising charts periodically. Answer and direct phone calls accordingly ensuring customer satisfaction and following up if necessary.

Manage guest relations requiring speaking Spanish and making sure customers are well attended. Responsible for culinary, customer service, health, and hygiene education for new employees. Prepare menu items from the deli such as sandwiches, salads, and beverages such as espresso coffees.

Promoted, developed curriculum, and organized leadership program for girls throughout the year.Created and maintained a budget including supplies, utility expenses, and counselor salaries. Marketed business, recruited well suited counselors, and divided their tasks ensuring a safe environment.