Mariah Shemon Email & Phone Number

South Washington County Public Schools

As an Onsite Account Manager for South Washington County Public School District, I am instrumental in the overall success of this client. I serve as the primary point of contact for the client as it pertains to the overall client relationship and service delivery. I serve as the business partner to the client by acting as an extension of the client's HR department, developing and being an excellent partner with the client and temporary employees while identifying process improvements… Show more As an Onsite Account Manager for South Washington County Public School District, I am instrumental in the overall success of this client. I serve as the primary point of contact for the client as it pertains to the overall client relationship and service delivery. I serve as the business partner to the client by acting as an extension of the client's HR department, developing and being an excellent partner with the client and temporary employees while identifying process improvements and by ensuring consistent service levels. I serve as the customer concern point for service issues and am responsible for proactive problem resolution. Operational responsibilities include, but are not limited to, monitoring and reporting on contract compliance business development while sharing industry and standard methodology knowledge. I am ultimately accountable for the overall level of service delivery growth and profitability for the client at the location that I support. Show less

New Richmond, Wisconsin

-Oversee the Project Teaching, 10 Sped, WiscAd, and EdNova Programs.-Submit annual Title II reporting to the U.S. Department of Education for Educate-WI. -Serve as a resource for matters pertaining to these licensure programs, including planning, directing, and coordinating past, present, and future students. -Evaluate weekly how successful our company is doing by observing program activities, collecting data, and creating reports of my findings. -Conduct… Show more -Oversee the Project Teaching, 10 Sped, WiscAd, and EdNova Programs.-Submit annual Title II reporting to the U.S. Department of Education for Educate-WI. -Serve as a resource for matters pertaining to these licensure programs, including planning, directing, and coordinating past, present, and future students. -Evaluate weekly how successful our company is doing by observing program activities, collecting data, and creating reports of my findings. -Conduct research and development as requested (statewide program costs, program data digs, marketing strategies, and new technologies for office use). -Maintain up-to-date student records from admissions through upload and endorsement to DPI for licensure. -Keeps Educate-WI faculty informed about student status: payments, personal challenges, grades, progress in the program and completion status. -Maintain state and accreditation regulations and assist with implementation and oversight of institutional policies and procedures. -Monitor student retention metrics based on accreditation guidelines on a monthly basis to ensure the appropriate benchmarks are achieved weekly, monthly, and/or annually.The core skills in my current position include possessing strong time management and prioritization skills, the ability to manage a team and establish cooperative working relationships, and possessing good written and verbal communication skills. Show less

Bloomington, Minnesota, Apple Valley, Minnesota, And Oak Park Heights, Minnesota

-Responsibilities include leading the stores in associate development, supervision of merchandise sales areas to ensure execution according to Kohl's Best Practices, communications, analysis of business operations, expense management, The Greatness Agenda, and general management of the store as part of the store management team.

Bloomington, Mn

-Provided the interpretation, administration and direction for Kohl's Service Standards, including the Customer Service Survey which held myself accountable for the results of the Customer Service Scorecard. -Lead and directed associates and area supervisors. -Supported and participated in the execution of the "H2” program.-Interpreted, directed and lead capacity and merchandise directives. -Review business summaries for sales opportunities. -Oversaw and… Show more -Provided the interpretation, administration and direction for Kohl's Service Standards, including the Customer Service Survey which held myself accountable for the results of the Customer Service Scorecard. -Lead and directed associates and area supervisors. -Supported and participated in the execution of the "H2” program.-Interpreted, directed and lead capacity and merchandise directives. -Review business summaries for sales opportunities. -Oversaw and audited the ad set process to ensure company accuracy goals are achieved.-Assisted in reviewing replenishment schedules and execution to ensure company in-stock goals are maintained. -Supervised the credit solicitation effort of the associates to achieve store goals. -Participated in the hiring process as needed and oversaw as well as partnered with the management team in retaining quality associates. -Supervised hourly staff to complete all price changes, callbacks, SFS and BOPUS orders. Show less

Woodbury, Mn

-Responsible for excellence in execution, for growing an effective team, and making and fulfilling promises that generated competitive value. -Was accountable for leading the store into a changing future-by innovating and creating new value to help face and produce competitive change.-Was given the experience I needed in overall store operations to prepare myself for running my own big-box store. -Gained hands-on experience with in-store merchandising, store operations… Show more -Responsible for excellence in execution, for growing an effective team, and making and fulfilling promises that generated competitive value. -Was accountable for leading the store into a changing future-by innovating and creating new value to help face and produce competitive change.-Was given the experience I needed in overall store operations to prepare myself for running my own big-box store. -Gained hands-on experience with in-store merchandising, store operations, scheduling, interviewing, payroll, hiring, and analyzing reports. -Maintained awareness of market trends in the retail industry, understood forthcoming customer initiatives and monitored what local competitors are doing. -Supported store staff job results by coaching and counseling employees as well as planning, monitoring, and appraising job results. -Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional after-work Associates in Action events. Show less

Mall Of America-Bloomington, Mn

-Gained hands-on experience by interacting with and selling to customers.-Assisted in the recruiting, hiring, scheduling and training of my department's staff.-Oversaw the selection, acquisition, promotion, and sale of merchandise.-Gave exceptional fashion inspiration to customers of all walks of life. -Gained exposure to different areas of Nordstrom's retail business by working closely with my department manager and other interns on assigned projects, as well as… Show more -Gained hands-on experience by interacting with and selling to customers.-Assisted in the recruiting, hiring, scheduling and training of my department's staff.-Oversaw the selection, acquisition, promotion, and sale of merchandise.-Gave exceptional fashion inspiration to customers of all walks of life. -Gained exposure to different areas of Nordstrom's retail business by working closely with my department manager and other interns on assigned projects, as well as attended management meetings and training seminars. -Performed daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, department sets, and merchandise transfers. -Opened new Nordstrom Fashion Rewards accounts as a means of building customer relationships. -Attended classroom training on various management topics including recruiting, coaching, employee issues, and selling. -Spent one-on-one time with my department manager to learn how to formulate a business plan and analyze sales reports. -Engaged with key store leaders including the store manager, human resource managers, visual manager, personal stylist manager, Nordstrom Rack manager and apparel manager to understand each position and how these roles contribute to the store's success. Show less

Eau Claire, Wisconsin Area

-Reported to the Sales Manager or Department Manager in partnership with the entire store team to provide quick and friendly customer service.-Provided customer service by participating in creating a shopping environment unlike any retail experience that encourages customers to purchase merchandise and services.-Delivered an excellent customer service experience including selling, suggesting additional related merchandise, maintaining merchandise stocks, and store… Show more -Reported to the Sales Manager or Department Manager in partnership with the entire store team to provide quick and friendly customer service.-Provided customer service by participating in creating a shopping environment unlike any retail experience that encourages customers to purchase merchandise and services.-Delivered an excellent customer service experience including selling, suggesting additional related merchandise, maintaining merchandise stocks, and store appearance.-Developed both new and existing customer relationships. -Assisted in training new hires and current associates.-Availability to work a flexible schedule, including weekdays or weeknights, holidays, and weekend time. Show less

-Supported a customer-centric culture, where the full energy and activity of the store team were focused on delivering highly satisfying customer experiences.-Built customer loyalty by opening Victoria's Secret Angel cards, converting customer relationship marketing and customer capture.-Maintained awareness of all sales, promotions, and applicable ringing procedures.-Displayed general product knowledge of all categories.-Maintained an awareness of loss… Show more -Supported a customer-centric culture, where the full energy and activity of the store team were focused on delivering highly satisfying customer experiences.-Built customer loyalty by opening Victoria's Secret Angel cards, converting customer relationship marketing and customer capture.-Maintained awareness of all sales, promotions, and applicable ringing procedures.-Displayed general product knowledge of all categories.-Maintained an awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and shrink. Show less

Hudson, Wisconsin

-Possessed and demonstrated a genuine desire to provide excellent customer service. -Demonstrated an ability to multi-task, while being attentive to customers and remaining compliant to the needs of the business.-Had flexibility to work varying shifts, including nights, weekends and holidays.

University Of Wisconsin-River Falls

-Followed directives and policies of the preschool director.-Worked with all other staff members in a cooperative manner.-Assisted in supervising all activities to insure the safety of each child at all times.-Assisted in the arrangement and upkeep of classrooms, classroom equipment and materials as directed by the supervising teacher.-Use of discipline techniques which provide with positive guidance, redirection, and the setting of clear-cut limits.

Master'S Degree, Organizational Leadership

Bachelor'S Degree, Retail Merchandising And Management