Mariah Knopp Email & Phone Number

Salt Lake City, Ut, Us

Draper, Utah, United States

In my hybrid role at JourneyTEAM, I effectively combine account management with executive support to drive business success and enhance client relationships: • Strategic Account Management: Actively manage key client accounts, developing deep relationships, identifying growth opportunities, and driving the adoption of solutions to ensure client success and satisfaction. • Client Advocacy and Engagement: Serve as the primary point of contact for clients, providing timely responses to inquiries and proactive solutions to their needs, which enhances trust and long-term business relationships. • Executive Support and Operational Efficiency: Support senior executives by managing calendars, coordinating meetings, and facilitating communication, ensuring optimal organizational efficiency and enabling informed decision-making.

Business Development and Customer Relations: Established and grew a successful notary business by identifying niche market opportunities, implementing targeted marketing strategies, and building strong, trusting relationships with clients across diverse industries.Operational Excellence: Streamlined administrative processes and managed all aspects of business operations, from scheduling and customer service to handling legal documentation and maintaining strict compliance with state regulations.Brand and Reputation Management: Cultivated a reputable brand known for reliability and precision, leading to increased referral business and sustained client satisfaction through exceptional service and attention to detail.

Executive Support and Strategic Planning: Provided comprehensive support to senior executives, managing complex calendars, coordinating international travel, and facilitating high-level meetings, ensuring optimal time management and efficiency.Project Coordination and Stakeholder Engagement: Acted as a pivotal liaison between departments and external partners, enhancing communication and collaboration. Successfully managed projects from inception to completion, aligning team efforts with strategic business objectives.Process Improvement and Administrative Excellence: Implemented innovative administrative systems and procedures that improved workflow efficiency by 30%. Managed confidential communications and documents with utmost discretion and professionalism, maintaining trust and integrity.

Event Planning and Execution: Spearheaded the planning, organization, and execution of large-scale 3-on-3 basketball tournaments across the Western United States, enhancing brand visibility and participant engagement through meticulously orchestrated events.Team Leadership and Volunteer Coordination: Led and motivated a diverse team of volunteers, ensuring efficient task delegation, seamless event operations, and high levels of team morale and performance.Stakeholder Relations and Compliance: Acted as the primary point of contact for multiple stakeholders, including sponsors, venue managers, and local authorities, ensuring all events complied with legal and safety standards while maintaining strong, productive relationships.

Spokane, Washington Area

Operational Management: Oversaw daily operations of the bar during shifts, including staff supervision, inventory management, and customer service, ensuring a high-quality guest experience and operational efficiency.Team Leadership and Development: Trained and mentored a team of bartenders and support staff, fostering a collaborative work environment that emphasized skill development, customer satisfaction, and adherence to health and safety regulations.Revenue Enhancement and Cost Control: Implemented strategies to maximize sales and profitability while managing costs. Successfully introduced promotions and themed events that increased patronage and enhanced the establishment's reputation within the community.

Spokane, Washington Area

Sales and Booking Management: Managed all aspects of party booking and event sales, consistently exceeding revenue targets through effective marketing and customer engagement strategies. Enhanced customer experience by streamlining booking processes and offering tailored party packages.Report Generation and Data Analysis: Prepared detailed reports on park performance, customer demographics, and sales trends, using data to inform management decisions and strategic planning. Optimized operational efficiency and financial performance through insightful analytics.Team Leadership and Staff Development: Directed a dynamic team in a high-energy environment, providing training and development to enhance skills, improve performance, and ensure high standards of safety and customer service. Fostered a positive workplace culture that encouraged employee engagement and retention.