Maria H. Email & Phone Number

India

Dubai World Central

Was in charge of Office Administration and Communications for the new office in Dubai World Central, with approx. 70 staff. Led a team of 5 Admin Assistants in managing the day to day Admin tasks. • Managed the entire process for Airport passes for AMIA and DIA. Played a pivotal role in solving Dubai Airports pass related issues by building a seamless pass issuance, tracking and monitoring system.• Was in Charge of setting up and changing the admin Ops at National DWC.• Was a point of contact for addressing the concerns for the staff at DWC• Was in charge of handling internal communication and established an internal communications strategy in conjunction with senior managers.• Developed and executed internal communication for various events organized by the company; regarding policy changes etc.• Created, edited and updated SOPs for the operations.• Scheduled and ensured smooth running of the Up Skill training for the staff at DWC.• Managed content and presentations for Vice President; handled corporate communications on the VP’s behalf.• Created reports and dashboards on the staff overtime, leaves and vacation expenses in Excel, to gather impact analysis on the logistics.Notable Achievements• Streamlined the Airport Pass Applications from scratch and secured 40 Airport Passes in one day.• Led the communications program to inform all employees of DIA’s policy update to pass issuance and compliance.• Researched and set up Credit and Advance Deposit Accounts with DA and DWC.• Attained different NOCs from DWC for converting a warehouse into a climate-controlled facility within 3 days.

Sharjah International Airport

Was in charge of all admin duties associated with 100 plus staff working in Afghanistan, Iraq, Kuwait, Qatar, Bahrain, Djibouti and UAE. • Managed the leave details for all staff working in the Forward Stations in Iraq, Afghanistan, Qatar, Kuwait, Bahrain, Djibouti and the UAE. • Was in charge of internal and external communication with the staff and government officials on day to day basis. • Assisted CEO’s executive Assistant on Company Organization Chart and important company announcements, new policy rollouts.• Was in charge of reporting weekly the Staff locations; and various reports as requested by the management.• Coordinated with staff in Buffalo, USA for security checks on Staff.Notable Achievements• Was instrumental in setting up the FOB Admin.• Led the company wide internal communications program on new company updates and announcements.• Coordinated with Accounts and Flight Managers to set up new processes for smooth handling of cash salaries to the Forward Bases.

Sharjah International Airport

Was in charge of Office Administration for the office in Sharjah International Airport, with around 40 staff. Managed FOB admin along with daily duties at Sharjah.• Was in Charge of the Internal communication within National Sharjah Ops at Sharjah International Airport Cargo Terminal• Ensured accurate tracking of all administration processes in the office and in line with company policies.• Managed petty cash of approx. AED 10,000/- a week.• Calculated overtime for staff with zero error.• Was in charge of Visas, Salary Certificates, NOCs at Sharjah Airport Authority, coordinate Medical fitness tests for the staff.• Applied for Airport passes with Sharjah Airport, coordinated with Staff at Pass Office for Day Passes, Vehicle Passes and Equipment Passes etc.Notable Achievements• Implemented structure to the Office Administration.• Individually handled 5 different petty cash with zero error.

Dubai, United Arab Emirates

Freelance Researcher and Essay Writer Jan-2006 _ Nov-2006Free-lanced as an Essay writer and Researcher for the Website Masterpapers.com through their backend URL academiaresearch.com on wide range of subjects like biology experiments, Criminal Justice, Psychotherapies etc. in different writing formats, and delivered the papers well before deadline.• Bid for topics that matched own profile.• Once awarded, researched the topic and communicated with the client using the approved means of contact.• Completed and submitted the Article before the deadline.Notable Achievements• Completed all awarded Essays well before the deadline.• Received excellent feedback on all submitted essays for preciseness of content, language skills and structure/format of the content.

Bengaluru, Karnataka, India

Worked as the Guidance Counselor for students and enquirers on choosing the course that best suited each person’s requirement• Was in charge of the Internal communications for the institute.• Listened and offered guidance to students enrolled at the academy.• Offered course details and gather information from the prospective clients.• Managed the attendance register for the staff as well as the students.• Was instrumental in planning and organizing new courses, Summer Camps etc. • Developed the content and design for the brochures.Notable Achievements• Over achieved the target of enrollments for the month June 2002.• Won appreciation of parents for organizing Summer Camp of 2002.

Thiruvananthapuram, Kerala, India

Worked as a Junior Programmer and was mainly in charge of Forms Design and drafting User Manuals Developed software on VB as frontend and Oracle, access etc. as database. Drafted and refined user manuals for the software. Designed and modified the Forms for the software.Notable Achievements• Process Automation on Purchase Management System - Visual Basic, MS Access• Process Automation on Accounts Management System - Visual Basic, Oracle• Process Automation on Telephone Management System - Visual Basic, Oracle

Thiruvananthapuram, Kerala, India

Was incharge of computerising all records from the record books and ledgers in MS Word and MS Excel.

B.Sc, Zoology

Education record