Mariah Perez Email & Phone Number

New York, Ny, Us

Short Hills, New Jersey, United States

New York City Metropolitan Area

Ideate content ideas and creates/publish engaging content across social channels, inclusive of writing copy; oversee production of assets for Facebook, Instagram, Youtube, Tiktok, Twitter, and more; pitches, develops, and produces short video content; works with the paid media team to create content/support deployment of social campaigns Manage and engage with communities on all channels, creating a two-way dialogue to inform content strategy; stays current on platform updates/innovations to ensure that the best practices are being applied across all channelsReport, analyze, and optimize against KPIs on a weekly basis and present key insights and strategic decisions on a monthly basisManages vital customer accounts day-to-day with minimal leadership oversight; leads regular Zoom calls aimed at identifying and solving top issues affecting the customer’s experienceProven track record of buying, pitching, and selling online courses, programs, and tours; coordinates meetings, follows up on action items, takes meeting notes, and prepares agendas and presentationWorks to alleviate executive overload by handling all customer interactions for the company including walk-ins, email, and phone interactions; receive, review, process, and monitor invoicing and paymentsTook part in recruiting and hiring processes by reviewing resumes, scheduling interviews, participating in behavioral and informational interviews, and handling employee paperworkPlan and organize fashion tours, tradeshows, and pop-up events by arranging facilities, caterers, invitations, and budgets as well as executives’ travel accommodations

Greater New York City Area

New York, United States

· Reviews sales and financial goals, responsible for business growth, stability, and operations, and meeting all legal responsibilities · Implements strategies for strengthening brand awareness and creating long-lasting customer relationships with an uplifting, charismatic, and positive attitude · Researchs potential ideas and trends while handling all on hand tasks such as shipping, handling, buying, and customer service · Built and designed website from scratch via Shopify 2x· Reached over 200 orders in first 6 months of business· Sole Social Media Coordinator for Behind Her Fly; carefully curates and designs brand posts/captions, manages all Behind Her Fly social pages including Facebook, Instagram, and Tiktok

Woodbury, New York, United States

Responsible for delivering the contractual results and growth for the client around the forecast, metrics, specific product lines, operations, customer service, developing and implementing product/service standardsAnalyzed monthly KPIs to help supervisors enhance their teamDeveloped expert product knowledge, service offerings, and understanding of brand policies & procedures to deliver immediate feedback & solutionsComposed letters, reports, and related paperwork for senior management

Woodbury, New York, United States

Responsible for managing retail staff; coordinated the shipping of goods, set up displays, and assisted customers and staff during business hoursCreated effective meeting agendas to capture appropriate client/store information, needs, and concernsAssisted and built a lasting rapport with customers daily over the phone, through email correspondence, and in a high-energy sales environment Prepared customer purchase orders, invoices, and weekly reports; Handled a large volume of filing to maintain accurate and detailed records of top performances

New York, Ny

• Prepared new files; answered telephones.• Kept reception area clean and neat to give visitors a positive impression of the firm.• Prepared and typed correspondence for the attorneys.• Reviewed legal information and proofed documentation for errors.Set appointments and kept calendars up to date for attorneys and other staff.

Newark, Delaware

•Insured that the client’s experience was satisfactory by being the first face they see and greeting with a positive attitude •Verified payment via cash, credit or check•Answered switchboard telephone system and transferred calls to appropriate parties•Maintained the schedules of both technicians and clients simultaneously with effective communication

Woodbury, New York

· Organized racks and shelves to maintain the visual appeal of the store· Processed customer sales and returns thoroughly and effectively to company’s standards · Provided customers with exceptional care and attention leading to increase in sales and returning customers · Applied styling techniques to make recommendations as to what fashion choices best suited the client’s desired image which resulted in increased profit and customer satisfaction· Utilized trend and brand awareness to pick handbags that appeal to numerous age groups and different demographics

Woodbury, New York

·­­ Executed flow of merchandise in and out of stock area to increase the number of people product has reached· Maintained visual standards and followed the store visuals by the planners and merchandise manager· Prepared damaged merchandise to accurately represent the percentage of quality product to Loss Prevention· Processed all merchandise shipments and immediately reported discrepancy to Store Manager to maintain order

Woodbury, Ny

Woodbury Commons

My responsibilities include excellent sales ability, operate cash register, strong communication skills, and identifying and solving customer needs.

·Created and provided blog posts to entertain and appeal to the millennial demographic which led to an increase in site visitors

Walkill, New York

My responsibilities included operating a cash register, attaining to customer's needs, filing markdowns, stock checks, returns, and handling checks.

Bachelor'S Degree

Advanced Regents Diploma With Honors

Activities and Societies: Junior Varsity Cheerleading, Varsity Cheerleading

Professional Studies Courses, Fashion Marketing