Mariah Sexton Email & Phone Number

Beaverton, Or, Us

Newton, Ma, Us

CyberArk Vault subject matter expert, assisting large enterprises is managing critical security infrastructure and identity access management software. Provide professional level guidance and troubleshooting for high availability systems. In depth analysis and performance tuning for CyberArk Vault and CyberArk Credential Provider components on production systems. Serve as a point of escalation for both internal teams and external clients. Perform advanced log analysis and lab testing to resolve unique issues experienced in large scale enterprise environments. Mentor and assist with ongoing training for support engineers.

Newton, Ma, Us

Assist large enterprises with critical identity management/security infrastructure. Advanced troubleshooting of CyberArk Privileged Access Security components and third-party integrations, including log analysis, performance tuning, and editing on configuration files. Work with Microsoft Server operating systems, server hardening, firewall rules and network troubleshooting. Deployment and troubleshooting for AWS images and network connectivity. Implementation, configuration and troubleshooting for automated credential management and retrieval. Support best practices in securing identity credentials for users and application access management. Training and mentorship of new support engineers, including the development of new onboarding training plans.

Fairbanks, Alaska, Us

System administration including Microsoft Windows servers, G Suite and third party Learning Management System. Evaluate, implement, and maintain monitoring system for third party applications and on premises, department specific, server infrastructure. Troubleshooting, including use of online knowledge bases and initiating vendor response, for escalated technical issues. Evaluate prospective and current third party software to determine integration ability, infrastructure impact, and security of information. Manage on-boarding and integration of third party software, assist in software releases and roll-outs. Facilitate technically specific communication with existing technology departments. Maintain and communicate services/integration data flow maps to appropriate personnel. Implement and maintain administrative auditing procedures. Draft and post technical documentation for relevant maintenance and troubleshooting.

Fairbanks, Alaska, Us

Setup and configure computers (Macs, PCs and Chromebooks) following district standards. Team lead for creation of new imaging standards and procedures. Using Microsoft System Center Configuration Manager, build and maintain base operating system images used for computer deployment. Test new configurations of operating systems and applications to ensure compatibility. Test and troubleshoot software deployment. Create and deploy virtual machines for end users. Provide first line network troubleshooting support. Assist with troubleshooting and maintenance of district network infrastructure. Configure DNS and DHCP information in BlueCat Proteus IPAM. Perform maintenance and repairs on computers, mobile devices, printers, peripherals and other computing equipment by using acceptable electronic techniques and in compliance with all applicable codes.

Perform diagnostics and repair on net books, laptops, desktops and network devices. Set up of new computers including installation of software, printers and connecting to networks. Assist clients in evaluation of cost effective repairs versus purchase of new equipment. Provide efficient and concise telephone technical support. Document all work performed for future reference as needed.

In this position I trained and managed the front counter personnel, scheduled employee rotation and dispatched on-site technicians. I was responsible for inventory management, accounts receivable and collections. When I began managing A/R, I have reduced overdue accounts receivable by 72%.

Associate Of Science - As, Cybersecurity

Computer Science