Provide comprehensive executive support to the Chief Executive Officer (CEO) and Chief Financial Officer (CFO) , and Board of Directors, managing complex calendars, coordinating meetings, and ensuring optimal time management to maximize productivity.Extend administrative support to the Board of Directors, including scheduling meetings, capturing attendance, updating member files, preparing agendas and meeting materials.Ensure accurate documentation by recording and distributing meeting minutes, tracking action items, and maintaining up-to-date records of Board communications and decisions.Participate in leadership meetings, capturing key discussions, action items, and necessary follow-up to ensure timely execution and accountability.Collaborate with vendors to schedule repairs and maintenance, ensuring efficient operations and smooth workflow.Maintain office supplies, inventory, and equipment, optimizing operational efficiency and minimizing downtime.Responsible for processing credit card transactions, overseeing accounts receivable and accounts payable functions, ensuring accurate and timely financial reporting for the CFO.

Provide comprehensive executive support to the Chief People and Culture Officer(CPCO) and Chief Financial Officer (CFO), managing complex calendars, coordinating meetings, and ensuring optimal time management to maximize productivity.Manage extensive travel arrangements, including itinerary planning, reservations, and logistics, ensuring seamless and efficient travel experiences for the CFO.Attend key meetings with the task of documenting items discussed, action items, and key follow-up needed. Responsible for efficiently managing and reconciling expense reports ensuring compliance with company policies.Proactively addressed employee relations issues, promoting a positive and inclusive workplace environmentPrioritize conflicting needs; handle matters expeditiously, and proactively, and follow through on projects to successful completion, often with deadline pressures. Exercise considerable discretion and independent judgment in protecting confidential information.

Acted as the primary point of contact, addressing inquiries, resolving issues, and maintaining high customer satisfaction levels.Collected and analyzed customer feedback, pinpointing opportunities for enhancement, while also spotlighting success stories for a recently launched app, contributing to the continuous improvement and positive brand representation.Cultivated a network of satisfied app customers and community members, fostering advocacy through active engagement and garnering contributions to impactful case studies, testimonials, and referrals.Enhanced operational efficiency by delivering comprehensive administrative support to dynamic cross-functional teams encompassing marketing, publishing, and operations.imonials, and referrals.Orchestrated comprehensive management of social media platforms, webinars, newsletters, community engagement, and website updates, ensuring a cohesive and impactful online presence.Acted with little supervision, anticipating needs while managing the day-to-day workflow and prioritizing various projects, which included scheduling, contact management, preparing materials for meetings, and participating in a wide range of special projects.

Facilitated accurate and efficient data entry to keep patient charts relevant.Received, analyzed, resolved, and triaged escalated client issues when they arose and increased overall satisfaction.Navigated multiple computer platforms for documentation and patient care maintenance.Coordinated internally and externally with discretion between various departments to sustain care plans for 30+ patients a day to further their care.Supervised, trained and educated incoming associates on appropriate treatment plans, procedures and workflows.Identified patient needs and took proactive steps to cultivate and ensured positive care experiences.Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment for over 5,000 patients.