Maria Correa Email & Phone Number

Brantford, On, Ca

Hamilton, Ontario, Canada

Hamilton, Ontario, Canada

Oversee and deliver quality programs to the public and assist full time staff in program development. Work with supervisor to ensure that all assignments and shift tasks for part time staff are completed as required. Provide leadership and support to part time staff. Assisting with daily operations at three main recreation centers. Work in providing promotional material, attendance based reporting, facility bookings, program registration, providing feedback to staff, following up with participants regarding accident/incident reports, acting as a liaison with community groups, assisting with the organization of staff training sessions.

Provide customer service and general reception to patrons in person, electronically and by phone in a polite and efficient manner. Assist patrons with program registration, refunds, and concerns. Balance daily revenue and point of sale reports. Assist with office duties, including photocopying, and the operation of office equipment. Monitor lobby area and secure work area when leaving reception. Maintain cleanliness and organization of reception area.

Knowledge of Point of Sale, and Class 7.0 Program Registration.Registration of Clients for various memberships, Instructional programs, and Sport Club events. Creation of new accounts for new members. Check for faxes, and mail. Follow up as required. Exceptional customer service to a diverse and wide client base

Bachelor’S Degree, Honours Health Studies

Diploma, Business- Marketing

Certificate, General Arts And Science