Maria Isabel Roca Email & Phone Number

Fort Lauderdale, Florida, United States

Promoted as a key member of the leadership team accountable for overseeing all aspects of operational risk management and control for the Operations & Technology organization in XX countries throughout Latin America with XXXX employees. Emphasis on implementing and managing a consolidated controls framework for the region in areas including technology.

* continued from above *Select Accomplishments▬▬▬▬▬▬▬▬▬▬▬▬✔Led resolution to an average of XXX Operational Issues of different Risk Tier levels. ✔Recognized by Region’s Operations & Technology Head as a moral compass in all dealings across business lines and organizations.✔Central point of contact for review, analysis and establishment of remediation.

Implemented and managed a consolidated controls framework in support of Mexico Operations & Technology and its XXXX employees. Emphasis on developing comprehensive programs that minimize organizational losses and disruptions caused by human error, process failures, external events, fraud, supply chain disruptions, technology vulnerabilities, and compliance.

Led the innovation, integration and management of technology platforms to effectively manage risk and regulatory uncertainty in Latin America, with complete responsibility for a $XX.XMM budget. Managed a team of XX employees that designed and implemented the integration of global risk technology, managed local applications, and provided support to.

Managed and coordinated all activities related to implementation, support and rollout of credit, market and operational risk solutions for XX3 countries in Latin America. Directed a team of XX employees responsible for developing, analyzing and managing technology systems and projects for XXXX users.✔Developed detailed IT work plans, schedules, project.

Directed all implementation and support activities of regional projects related to fixed income products for the Treasury Business (Capital Markets) in Latin America. Managed a staff of XX.✔Strategically led the integration of Citi’s Liquidity and Interest Rate Risk application with two newly acquired banks in Central America, making it the first system.

Moved to the technology side of the organization as a Business Analyst responsible for providing support on a market risk application that allowed users in XX Latin American countries to monitor and control interest rate and liquidity risk.✔Worked collaboratively with the application development team in Singapore, and ensured interest rate and liquidity.

Reporting to the Operations and Technology Officer, managed Branch Operations, Accounting, Loans, Trade, Global Custody Services, International and Local Cash, Treasury, and Funds Transfers for all branches in X major cities. Managed a staff of XXX and served as backup to Bolivia’s Senior Country Operations and Technology Officer.✔ Effectively managed an.