(Worked simultaneously in multiple roles) - Iowa Medicaid Provider Training Specialist, Provider Liaison, and Provider Enrollment Specialist.

1. Creates business strategies to facilitate company growth. Identifies and helps to develop strategic relationships with partners or potential customers. 2. Evaluates appropriate information to forecast the return on future business transactions. 3. Designs and determines terms of business agreements. 4. Promoted, marketed, organized and delivered small to large catering and events.5. Ensures milestones/goals are met and adhering to approved budgets. 6. Managed all personnel issues, recruitment, interviewing, hiring, training, scheduling, payroll and termination.

EMC Insurance Companies, Des Moines, Iowa Human Resources 1. Spearheaded the management of training departments with 2,000 employees and producers, demonstrating proficiency in overseeing training initiatives on both local and national scales.2. Fostered strategic partnerships with the leadership team, subject matter experts, and key stakeholders to align training solutions, processes, and systems with overarching organizational objectives and priorities.3. Developed programs encompassing upskilling/reskilling initiatives, leadership development, and capability enhancement strategies tailored to meet organizational needs and goals.4. Organized and evaluated trainings, designed the educational curriculum, and delivered in various formats: workshops, e-learning, in-person/virtual environments, and coaching sessions.5. Orchestrated the organization and evaluation of training sessions, including the development of educational curricula and the delivery of content in diverse formats such as workshops, e-learning modules, in-person seminars, virtual environments, and one-on-one coaching sessions. 6. Strategically planned and coordinated various think groups and training sessions tailored to address specific business needs, encompassing technical skill, customer skills excellence, problem-solving techniques, team building dynamics, and business acumen enhancement. 7. Pioneered the development of a new training platform designed to streamline certification processes, facilitate personnel development, streamline onboarding procedures, and enhance knowledge and skill-based performance evaluations.

1. Spearheaded the management of training department's 400 employees, demonstrating proficiency in overseeing training initiatives.2. Fostered strategic partnerships with the leadership team, subject matter experts, and key stakeholders to align training solutions, processes, and systems with overarching organizational objectives and priorities.3. Developed programs encompassing upskilling/reskilling initiatives, leadership development, and capability enhancement strategies tailored to meet organizational needs and goals.4. Organized and evaluated trainings, designed the educational curriculum, and delivered in various formats: workshops, e-learning, in-person/virtual environments, and coaching sessions.5. Orchestrated the organization and evaluation of training sessions, including the development of educational curricula and the delivery of content in diverse formats such as workshops, e-learning modules, in-person seminars, virtual environments, and one-on-one coaching sessions. 6. Strategically planned and coordinated various think groups and training sessions tailored to address specific business needs, encompassing technical skill, customer skills excellence, problem-solving techniques, team building dynamics, and business acumen enhancement. 7. Pioneered the development of a new training platform designed to streamline certification processes, facilitate personnel development, streamline onboarding procedures, and enhance knowledge and skill-based performance evaluations.