Maria Cerda Email & Phone Number

Palm Beach, Fl, Us

United States

•Cultivated and maintained strong relationships with clients to understand their needs and objectives.•Implemented effective client communication strategies to ensure satisfaction and address concernspromptly.•Conducted regular client meetings to assess needs, provide updates, and identify opportunities forcollaboration.•Developed and executed client retention programs, resulting in increased satisfaction and repeatbusiness.• Collaborated with cross-functional teams to deliver high-quality products and services tailored to clientrequirements.• Monitored client accounts, anticipating needs, and proactively addressing issues to maintain positiverelationships.• Developed personalized solutions to meet client challenges and exceed expectations.• Conducted client feedback surveys to gather insights and continuously improve service delivery.

San Diego, California, United States

•Spearheaded brand development strategies to enhance digital presence and customer engagement.•Devised and executed comprehensive digital marketing campaigns aligned with brand objectives.•Conducted market research to identify trends, analyze competitor strategies, and inform brandpositioning.•Collaborated with cross-functional teams to ensure cohesive integration of brand messaging in all digitalefforts.•Managed social media platforms, creating engaging content and fostering online community growth.•Oversaw email marketing campaigns, nurturing leads and maintaining effective communication with theaudience.•Collaborated with sales, product management and web development teams to create specific marketingcampaigns across multiple social platforms.

Huntington Beach, California, United States

•Increased brand awareness by developing and implementing targeted social media campaigns.•Enhanced customer engagement with the creation of relevant and shareable content across various platforms.•Improved overall reach by consistently monitoring and adjusting social media strategies based on analytics data.•Generated leads through effective paid advertising campaigns on Facebook, Instagram, and Twitter.•Cultivated positive relationships with customers, industry professionals, and influencers to increasebrand credibility both in social media and during LA/NY Fashion Week; Miami Swim Week.