Maria Ketteringham Email and Phone Number
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My work is centered around helping insurance brokers achieve their growth ambitions through practical, cost effective marketing.Marketing covers a whole range of activities and this range varies depending on the size of the broker and again with the type of audience they’re targeting, and the sector they work within.My role is to help insurance brokers understand what activity is best for their brokerage, and help them to shape their marketing in a way that is sustainable to their business and importantly achievable within their budget.From sharing insight gained from our Aviva Direct channel, to providing free marketing templates, to upskilling broker staff to take their marketing to the next level, my role is all about helping our brokers engage new and existing clients.If you’re an insurance broker working with Aviva and want to improve your marketing, the first thing you need to know is you have access to our online marketing resource www.brokermentor.co.uk for FREE!Here you can access free marketing templates, webinar recordings and join our Broker Marketing Community.For further, more bespoke marketing consultancy, please speak to your Sales Manager about how Aviva can help you or contact me direct to find out more.
Aviva Broker Uk
View- Employees:
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Broker Development Manager - EastAviva Broker Uk May 2024 - PresentGreater Norwich Area, United Kingdom
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Broker Marketing ManagerAviva Broker Uk Apr 2014 - May 2024
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Broker Marketing ConsultantAviva Plc Dec 2012 - Apr 2014 -
Hr Risk & Governance - Communications ConsultantAviva Plc Feb 2012 - Nov 2012Norwich, United Kingdom• Responsible for the design and delivery of all Risk & Governance communications to overcome the challenge of embedding a risk aware culture in UK HR • Transforming technical risk terminology into everyday language and employing the full range of media to educate and engage the UK HR community on their risk responsibilities • In line with Aviva’s Group Standards, achieve a step change in risk management culture that enables UK HR staff of all levels, to become proactive and confident managers of their operational risks
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Rac Sales & Marketing ConsultantAviva Plc Sep 2011 - Feb 2012Norwich, United Kingdom• Undertake the design and delivery of strategic and tactical customer promotions across online and offline sales channels• Deliver new initiatives ensuring they fit with customers’ needs, are relevant and timely, and help to build the RAC brand
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Corporate & Internal Marketing ExecutiveTso Sep 2010 - Aug 2011• In line with Group strategy, plan and develop campaigns to effectively communicate TSO and Williams Lea propositions to the public sector• Maintain and develop internal and external websites• Manage budget allocated to corporate and client marketing activity, ensuring the ROI target is met• Project manage end-to-end communication plans, including print, direct mail, events, PR, advertising, digital and search marketing to achieve budgeted sales targets in the most cost-effective way -
Internal Communications ManagerRoyal Bank Of Scotland Group Aug 2007 - Sep 2010• Work in partnership with all key stakeholders to ensure all operational and regulatory updates are effectively communicated to the sales community in a timely manner• Develop local communications plan for sales teams as part of the division’s overall communications strategy• Provide communications advice and guidance to the Sales Director and his leadership team• Secure appropriate project resource and work with the central communications team as needed• Articulate key messages simply and powerfully so that all staff feel informed and engaged• Manage the division’s internal Events Manager, responsible for all developmental, end-of-year and internal recognition events -
Team Manager - Customer RelationsRoyal Bank Of Scotland Mar 2004 - Aug 2007• Successfully managed a team of four Customer Relations Consultants to resolve broker complaints - only 0.5% complaints re-opened against target of 10% • Protected the Group's reputation and limited the financial cost to the Group through successfully minimising the number of complaints accepted by the Financial Ombudsman • Designed and introduced a new database to create team efficiencies and provide useful statistics
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Team Manager - Customer ServicesVirgin One Account Apr 2002 - Mar 2004• Effectively managed teams of up to 9 members of staff, of differing grades• Successfully set up and managed a new Coaching and Development team • Introduced customer account management standards, achieving improvements in audit results -
Account ManagerVirgin One Account Jul 2000 - Mar 2002
Maria Ketteringham Skills
Frequently Asked Questions about Maria Ketteringham
What company does Maria Ketteringham work for?
Maria Ketteringham works for Aviva Broker Uk
What is Maria Ketteringham's role at the current company?
Maria Ketteringham's current role is Broker Development Manager (East) - Helping brokers get the best from Aviva.
What is Maria Ketteringham's email address?
Maria Ketteringham's email address is mj****@****o.co.uk
What is Maria Ketteringham's direct phone number?
Maria Ketteringham's direct phone number is +4420728*****
What skills is Maria Ketteringham known for?
Maria Ketteringham has skills like Stakeholder Management, Marketing Communications, Direct Marketing, Digital Marketing, Relationship Management, Online Advertising, Customer Experience, Project Delivery, Internal Communications, Stakeholder Engagement, Email Marketing, Marketing Strategy.
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